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Was on level 2283 but game on PC has reset to beginning!!
My Candy Crush Saga has reset to the very beginning on my PC (using Windows 10). I was on level 2283 with 63 gold bars in the bank and I'd just won 6 free hours of play - so you can imagine my horror! My progress is still showing correctly on my mobile but I can't sync it with my PC. This happened because the daily prize…
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Booster purchase - money taken but package not received
On 23/07/2018 I attempted to buy the £12.39 booster package but the purchase failed - a pop up message said no money was taken from my account but it clearly was - even though I did not receive the boosters. I then attempted to purchase the £5.39 package, this money was also taken from my account but I don't seem to have…
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CC Soda not syncing to Facebook
My CC Soda has stopped syncing with Facebook. It's been working fine but now everything is out of sync. On Windows 10 PC I'm on level 2443, my mobile is on level 2441 and Facebook is on level 2440! The game on the mobile and PC are both logged in using Facebook, no error messages have popped up and there doesn't appear to…
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Sync Facebook progress to King.com
I'm currently playing Candy Crush level 2795 via the Windows 10 app on my PC and this is synced with Facebook - but on king.com I'm only on level 2283. I've followed the steps given in several threads in an attempt to rectify this but nothing has worked. In my account settings on king.com it says "you have already synced…
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Can't connect via Facebook & lost all progress on PC
Please help .... Been playing CC Soda Saga across PC, Windows 10 phone and Facebook for months without a hitch. I am suddenly unable to connect to Facebook via the PC, all my progress has been wiped out and I am back at level 1. On Facebook and my phone I'm at level 1861. I've tried various things gleaned from forums,…
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In-app purchase failed but still been charged
I purchased the 100 gold bars + boosters package on 10/09/17 using Windows 10 on a PC. £12.39 was taken from my PayPal account via Microsoft Payments but I did not receive anything. Transaction ID = 5XG014799K043683J / Invoice ID = Z20JB5S57GWG. I can provide a screenshot showing that my Candy Crush account was not updated…
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Missing prize ... again!
Came 2nd in striped candy contest yesterday (13/03) but haven't received any prize, same thing happened last time I won .... used to get prizes for winning contests, what's gone wrong?
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No prize for winning contest
I won the striped candy contest on 27/02 but didn't receive a prize, tried to chase it up on 28/02 but not received an answer ... please could I have a response?
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Where's my prize???
I won the striped candy contest yesterday but haven't received any prize and the details have disappeared from the message board now.
