I need help with lost progress! (Under investigation)!

_Elsa_

I will be reporting this to the community manager in a bit.  He will see it when he comes in tomorrow.

_Elsa_

I think we have ourselves a glitch!  I have seen a few messages on this so I will be elevating it to the community manager in a few minutes.

_Elsa_

I believe that this is a new glitch and I will be elevating it to the community manager in a few minutes.

_Elsa_

This appears to be a new glitch.  I will be reporting it to the community manager in a few minutes.

firebombmarkus

Thanks @Elsa

_Elsa_

This is a new glitch and I will be reporting it to the community manager in a few minutes.

_Elsa_

This appears to be a new glitch because there are too many messages being reported.  I will elevate this to the community manager in a few minutes.

_Elsa_

This appears to be a new glitch.  I will be reporting it to the community manager in a few minutes.

deafinegan

I was able to fix my issue. I had to log out of my game, delete Facebook from my device, clear my browser history , restart  my phone, go to Facebook from the browser and log in and then open my game and log in with Facebook. Once I did that my progress was correct and then I reinstalled Facebook 

_Elsa_

Hi @yograndma57, I believe that this is a new glitch and I will be elevating it to the community manager in a few minutes.