No Internet connection; under investigation

tangybhoy

Candy Crush Saga_2020-05-31-12-49-01.jpg

Great 7000

tangybhoy

https://community.king.com/en/candy-crush-soda-saga/discussion/294941/connection

I get that all the time it only seems to happen in mr toffees fair. Is it the same for you tiny3975.

stan1981

Check ur internet. Check ur wifi and data speed to see how is it?

restart ur device and update to latest version and try...

Laenes

Already realized and nothing

monsterarmy90

Candy crush soda still says no internet connection

PummyRaj

Hello @Laenes Hearty Welcome to our wonderful King Community 🤗

First of all, Thank you very much for coming back and posting your question in English for us to understand and assist you better 👍️

With regards to the boosters --> Can you please tell me how did you loose them? Did you change your device OR did you reinstall the game?

Are you using a mobile phone or a laptop?

bestsocialworker

Game continues to say I am not connected to internet, doesn’t calculate standings. I have closed out iPad, reconnected and have a strong internet connection via Wi-Fi. Have also attempted to use Cellular data to see if it will connect and it still doesn’t. Have had the same long ongoing problem with Candy Crush. Why is this such a problem with both Soda and Candy Crush now. All systems are updated and have the latest version of IOS.

AbhinavSargar

@bestsocialworker Make a King Account or Facebook Account and save the game with it. Now, Check if You got the rankings. Log Out and Login again and Check if Everything works fine.

bestsocialworker

I already have a King account and have used it successfully in the past. This is a King problem, not individual users problems. Looking at all the discussion boards, this has been a long-standing issue in Candy Crush and is now appearing to be a problem with Soda Crush. Either fix the problem or you’ll lose users.

AbhinavSargar

Tagging @Sukanta_Biswas @kiara_wael & @PummyRaj for Your Further Help.