Latest news about Candy Crush Soda!
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
Is that your problem?
My game keeps saying there's a connection error or that I don't have internet access, but my wifi and connection are working fine?
By reinstalling the application you will now get the solution but you will lose all stored boosters.
If I reinstall the app will I still be on the same level i was before?
If your game was saved on Facebook or Kingdom, you'll get back the levels. If you pass any levels after the problem, those levels will not return.
My mr toffees fair always says no internet connection but the rest of the game is fine and i have got internet so why does this constantly happen
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Where do I log out of the game?
Go to ''My Profile'' - Log out.
I'm logged in with Facebook as I get the 'no connection' message when I try to log in via email.
Help us make the Community even Sweeter.
