(FIXED ) CCSS my game will not load

[Deleted User] · February 2021

Hey @BBJBB1977 i've been facing the same issue recently. Log out of the game, clear game /browser cache, restart device and log in again. Check for game updates and see if you have atleast 2gb memory for the game.

hechicerilla · February 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1406249#Comment_1406249

Hi.

Welcome to the sweet King community.

Hopefully your game works after following Freddy's advice.

This charging problem appeared and is being investigated, you may be interested in reading the information 👉 HERE. Feel free to ask for help if you need it again, and tell us if it is resolved.

Thanks and keep enjoying

Diamond_Lim · February 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/327296/unable-to-load-candy-crush-saga-game

Welcome to Sweet King Community! 👑

Mostly of the players have asked this problem too. This issue has reported and waiting for this issue fixed soon. 😊

You can also check this similar problem here! (( Under Investigation ) CCSS my game will not load)

🔥 Hot topics here right Now 🌶

🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟

Have a sodalicious day! 🥤

hechicerilla · February 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1405514#Comment_1405514

Brilliant!! 👍

I am glad the issue has been resolved. We will be here for anything you need. Thanks and keep enjoying

badger53 · February 2021

Hi ive been playing this for years and now it wont load , so I deleted it and reinstalled but still wont load.

Yosca · February 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/327296/unable-to-load-candy-crush-saga-game

I’ll pass it on to our CM, this issue in under investigation. You can be updated in this thread

https://community.king.com/en/candy-crush-soda-saga/discussion/327229/under-investigation-ccss-my-game-will-not-load

Freddy_ · February 2021

@badger53 Hi and welcome. please check your device and game are up to date. Clear the cache from your app store or browser, log out and restart your device and then log back in and see if this resolves your issue.

Also if the game is loading the background but nothing else, this issue is currently being investigated, but we have no time frame on a fix for this issue at present

Thank you

Yosca · February 2021

Hello and welcome to the Community @badger53

I amsirry to hear you have this problem with loading 😔. It is a problem which is under investigation. I’ll pass your issue on to the CM. Your post will be merged in the main thread and you can find all info about it here:

https://community.king.com/en/candy-crush-soda-saga/discussion/327229/under-investigation-ccss-my-game-will-not-load

corals22 · February 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1406923#Comment_1406923

Thank you. I got my game back today, I updated my cache/cookie cleaner program and then cleaned everything, restarted my laptop and everything went back to normal. This is a repetitive issue though, is there any way King can fix it permanently? Thank you all, you have been very helpful <3

Kathy-7 · February 2021

C'mon guys I think this is on your end. Im in level 609 and the page loads but the level does not. Please fix this ,PLEASE

(FIXED ) CCSS my game will not load

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