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I am also dealing with the problem with the McDonald’s ad. Had it numerous times today and had to quit the game each time
Thank you
I’m on iOS 17.3 and CC Soda Saga v1.261.2
Lately several ads not working, no way to revover as it ends up with black screen with no other option than force shutting the app. Needeless to say, extremely frustrating to lose progress & Rainbow streak over again.
These two ads captured today with the above mentioned behavior:
Thank you, @Pitty_Kitty
I just had the English version of the ad play successfully. It was correctly oriented to the device, and filled the screen properly. It completes with an "X" icon on screen to exit. The company that placed the ad is Benedict LLC. I hope this helps and that the Spanish version is placed by the same company.
This has been happening to me for the past week or so. I’ve lost bonuses as well. Can’t click the x when ad is finished.
I reported that ad 2 weeks ago almost & nothing has changed it freezes & you lose your place .. & boosters
Hello @leerob7 and welcome to Soda community!
We've been informed Game Studio is working on it. this is the latest update available.
As soon as we know the issue has been fixed we'll let you know in this thread:
I'm sorry for the inconvenience
Hello @kamy32 and welcome to Soda community!
Yeah, it’s an ongoing problem and still not fix yet. You can follow the progress about McD ads by checking the the thread below
This is what it does. Then I have to end my game and swipe out of game and log back in.
kamy
Unable to click X after watching the McDonald add to get the reward after watching( have lost the cooking hat or a round due to ad not loading for free reward). Is anyone else having this problem? Its just frustrating u can’t watch ad( isn’t centered or something)
McD slogan is “I’m Lovin’ it” 😂😂😂 not so much is it 🙄
the studio knows about the issue and hopefully it will be fixed soon. I know it’s never soon enough.
O e if the ads that McD is running messes up the game. You can’t see a way to x out of it and you end up losing your bonuses because you have to completely leave the game…. Very frustrating
Hello @mratt and welcome to Soda community!
Keeps screwing me out of games. Fix it already.
Hello @SrClark5 and welcome to Soda community!
My game is still freezing during the McDonalds ad. I spend gold bars to save my progress for wonder balls but the McDonalds ad won’t let me go further. I feel like I have wasted so many gold bars on this and I’m extremely frustrated. Help!
You can’t…😐 The studio knows of the problem and trying to fix it. Soon, I hope 🤞🤞🤞
How do I close out video without closing out the game
Hello!
Game Studio is working on it, this is the latest update available.
New here? Sign in or create an account to join the fun.
Agree. This ad is frustrating!
You're welcome. At the moment we only know Game Studio is working on it.
As soon as we're informed it has been fixed, we'll be sure to update this thread.
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
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Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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