I need help with lost progress! (Under investigation)!
Answers
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I cant collect my gold bars. Any ideas?0
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i was on a high level and I agreed to the new terms and now I’m starting on level 1 again, why? I’m going to delete all Candy Crush games if I can’t get back to my original level.0
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Same issue here too. Sorry I updated it now.0
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Yes I am having the same problems, yesterdayI was on a over 300 level and today at 10
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Updated, lost games. Went back to level one
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Hi @lauriemarks and welcome to our adorable Community 😊 I am so sorry this has happened to you. Was your game connected to a King or a Facebook account? If so, please follow the link below and you will see how to get your progress back.
https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
Let me know if this helped you. Have a wonderful day 🤗0 -
i have been playing on my phone for years and today when I login with my Facebook account it takes me back to level 1. My avatar is not right. It is fine on my iPad and I can log into candy crush on my phone with Facebook and it takes me to the correct level. I should be in 1243 on Soda. How do I correct? I’ve tried logging in and out of my Facebook and soda crush.0
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I finished a level and when I went to play later the game started back on a levek home gym I have already finished0
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I was on about level 2940 or so, lots of $$ spent, 100 plus coins and extras gone!!! What is going on?!?!0
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Happened to me too. How can I get my progress back. I was on level 19080