Sign Up!

I need help with lost progress! (Under investigation)!

18911131423

Answers

  • _Elsa_
    _Elsa_ Posts: 37,247
    I will be reporting this to the community manager in a bit.  He will see it when he comes in tomorrow.
  • _Elsa_
    _Elsa_ Posts: 37,247
    I think we have ourselves a glitch!  I have seen a few messages on this so I will be elevating it to the community manager in a few minutes.
  • _Elsa_
    _Elsa_ Posts: 37,247
    I believe that this is a new glitch and I will be elevating it to the community manager in a few minutes.
  • _Elsa_
    _Elsa_ Posts: 37,247
    This appears to be a new glitch.  I will be reporting it to the community manager in a few minutes.
  • Thanks @Elsa
  • _Elsa_
    _Elsa_ Posts: 37,247
    This is a new glitch and I will be reporting it to the community manager in a few minutes.
  • _Elsa_
    _Elsa_ Posts: 37,247
    This appears to be a new glitch because there are too many messages being reported.  I will elevate this to the community manager in a few minutes.
  • _Elsa_
    _Elsa_ Posts: 37,247
    This appears to be a new glitch.  I will be reporting it to the community manager in a few minutes.
  • deafinegan
    deafinegan Posts: 7

    Level 1

    I was able to fix my issue. I had to log out of my game, delete Facebook from my device, clear my browser history , restart  my phone, go to Facebook from the browser and log in and then open my game and log in with Facebook. Once I did that my progress was correct and then I reinstalled Facebook 
  • _Elsa_
    _Elsa_ Posts: 37,247
    Hi @yograndma57, I believe that this is a new glitch and I will be elevating it to the community manager in a few minutes.

Hey! Would you like to give us your opinion?