I need help with lost progress! (Under investigation)!

Ok 1st off yes at first even I was confused what this thread about so I will own that. However I agree all you have is oh well. I did nothing! The games themselves are set to auto update through King and I am not the only one who lost not only daily bonuses but a lot more. That is why originally I was confused. How is it this is being ignored? Yes, I am asking this again because it was at no fault of anyone or their devices. I have had ongoing discussions all week about this messed up update messing people's games up. Yet all we get is oh well?!?! Not acceptable when it is an obvious issue multiple players across all of the games are complaining about. 

I’m not getting any messages. No need for a screenshot bc when I try to play the game it just takes me to level1

I’ve always been connected to Facebook I never had trouble everything I try doesn’t work 

I think they need to update something my bubble witch saga 3 is like that too back to zero