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No Internet connection; under investigation

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Answers

  • tangybhoy
    tangybhoy Posts: 82

    Level 3

    I get that all the time it only seems to happen in mr toffees fair. Is it the same for you tiny3975.

  • stan1981
    stan1981 Posts: 3,418

    Check ur internet. Check ur wifi and data speed to see how is it?

    restart ur device and update to latest version and try...

  • Laenes
    Laenes Posts: 6

    Level 2

    Already realized and nothing
    


  • monsterarmy90
    monsterarmy90 Posts: 11

    Level 2

    Candy crush soda still says no internet connection

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello @Laenes Hearty Welcome to our wonderful King Community 🤗

    First of all, Thank you very much for coming back and posting your question in English for us to understand and assist you better 👍️


    With regards to the boosters --> Can you please tell me how did you loose them? Did you change your device OR did you reinstall the game?

    Are you using a mobile phone or a laptop?

  • bestsocialworker
    bestsocialworker Posts: 14

    Level 2

    Game continues to say I am not connected to internet, doesn’t calculate standings. I have closed out iPad, reconnected and have a strong internet connection via Wi-Fi. Have also attempted to use Cellular data to see if it will connect and it still doesn’t. Have had the same long ongoing problem with Candy Crush. Why is this such a problem with both Soda and Candy Crush now. All systems are updated and have the latest version of IOS.

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    @bestsocialworker Make a King Account or Facebook Account and save the game with it. Now, Check if You got the rankings. Log Out and Login again and Check if Everything works fine.

  • bestsocialworker
    bestsocialworker Posts: 14

    Level 2

    I already have a King account and have used it successfully in the past. This is a King problem, not individual users problems. Looking at all the discussion boards, this has been a long-standing issue in Candy Crush and is now appearing to be a problem with Soda Crush. Either fix the problem or you’ll lose users.

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    Tagging @Sukanta_Biswas @kiara_wael & @PummyRaj for Your Further Help.

Hey! Would you like to give us your opinion?