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Error message when playing on Facebook?

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Answers

  • abilady
    abilady Posts: 15

    Level 2

    The orange cat and it just freezes also  -  both
  • abilady
    abilady Posts: 15

    Level 2

    I had 2 hours of free play and it took 5 levels of play to use it all due to freezing while ending the level or while playing the level.   Very frustrating.   
  • Jean_Kerr
    Jean_Kerr Posts: 3

    Level 1

    ID: 1007172911   You have experienced an error..."
    4 days now, cleared cookies, cache, history, tried different browser, currently trying firefox 66.0.3
  • Priscilla_Nooner
    Priscilla_Nooner Posts: 31

    Level 3

    My ID is 1013691234, I got the You have experienced and error. I had just won the level, got the error and now I have to redo the level. This caused me to loose 6,000 coins as I bought a spring thing to help win the level .Thank you

  • Miriam_Torres
    Miriam_Torres Posts: 2

    Level 1

    ID # 1031078516 I get the error message on my computer every time I play pet rescue saga, it has been going on for months, when are these error  going to be fix? 


  • Jean_Kerr
    Jean_Kerr Posts: 3

    Level 1

    Jean_Kerr said:
    ID: 1007172911   You have experienced an error..."
    4 days now, cleared cookies, cache, history, tried different browser, currently trying firefox 66.0.3


    STILL NOT FIXED, THIS IS RIDUCULOUS
  • Patrick-6
    Patrick-6 Posts: 8

    Level 2

    Do you keep getting any of these three error messages when you play the game on Facebook? 

    If so, please post below your Game ID and which one of the three error messages you get when you play so we can investigate the issue. 

    To find your Game ID, please open the game on Facebook on your computer. Scroll down the page all the way to the bottom and click on the "Find my ID" to the left and the number will appear.







  • Patrick-6
    Patrick-6 Posts: 8

    Level 2

    edited April 2019
    Game ID 1027046543
    I use FB Gameroom and keep getting the Orange  Screen, usually when completing a level on  either of the Mountains.

    Edit, just had the Orange Screen playing on FB using Firefox browser.

  • t0nja
    t0nja Posts: 3

    Level 1

    Hi,
    I have been getting the You have experienced an error that we are working hard to find. It happens about every 3 games I play.
    My ID is 1081318718

    Thanks!

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