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📱 Got a new device? Check how to sync over your progress HERE


KingGtrKingGtr Posts: 5 Newbie

I was on level 2019 and it took me to level 1 when I updated why just why


  • kiara_waelkiara_wael Posts: 70,702 Candy Moderator

    Hi and Welcome to the King Community

    After updated play one level , Log out game and Log in again. Also please check this page HERE 

  • Hey! Would you like to give us your opinion?

  • KingGtrKingGtr Posts: 5 Newbie

    When I logout it says connection error

  • KingGtrKingGtr Posts: 5 Newbie

    And I played till 12 does that affect me

  • Diamond LimDiamond Lim Posts: 63,672 Diamond Diaries Moderator

    Hello there! @KingGtr 👋

    Welcome to Sweet King Community! 👑

    Oh! No! When you still cannot connect with your Facebook/Kingdom Account on this game :

    Don't worry! You can click here (Facebook) then you select a device and read to follow these troubleshooting steps of login issue/problem that I hope this helps.

    If you want to connect Kingdom Account, you can click AndroidApple or Windows 10 App then read to follow these troubleshooting steps of login issue/problem too.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If you have followed all of above steps already but it's still not worked, you click on "Contact Us" only then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. Thanks! 😉

    You can also check more this games' exciting news and contests (click on spoiler warming button here) 👇😊

    🐾 Welcome to the Pet Rescue Saga Community HERE! 🐾

    🐾 Furry & Purry in Pet Rescue Community HERE! 🐾

    🐾 Don't be shy and say hi... or woof or meow - Get Badge HERE! 🐾

    🐾 Show your Pet Rescue skills and claim your milestone level badges HERE! 🐾

    🐾 How many levels are there in Pet Rescue Saga HERE right now? 🐾

    ✍️ Subscribe here to Pet Rescue Tagging List! 🐾

    💫From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter - December Edition HERE

    👨‍⚕️ Badge of the Month - December 2021 HERE 👨‍🔬

    ⛄ Art Challenge : Do you want to build a snowman? - Get Badge HERE! ⛄

    👑 Join our Kingdom and get this royal badge HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    🐈🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    🐈️🐕️🎄 Are you a Ho, ho, ho hound or a Festive Feline? - Get Badge HERE

    🎵 Pet Playlist HERE

    1 ,2, 3 Grow is coming to Pet Rescue Saga HERE 😍

    🏫🎄 Winter Petopia is coming! Are you ready and excited HERE?

    Poll of the Month : 🐈️🔷 Rescue the Pets vs Clear all Blocks HERE

    🐾 Pet Rescue Saga: Tips, Tricks & Tutorials HERE 🐾

    💥🐶 Pet Rescue Saga, Episode News and Releases HERE 🐱💥

    🟩 🟦 Guess the missing piece - Win some Goodies 🟦 🟩 HERE!

    🏁 Pet Rescue Quest challenge - Claim your 7 badges when rescuing the pets HERE!

    🍪 Art Challenge : Bake, decorate and post - Win Gold Bars and Picture will be featured in the Art Gallery HERE! (General Contest) 🍪

    Who is ready to unscramble these sentences? Win gold bars HERE! (General Contest)

    Have a pawsome day! 🐾

  • Diamond LimDiamond Lim Posts: 63,672 Diamond Diaries Moderator

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