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Can't load the game on Facebook or connect it to my account- under Investigation!

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  • Diamond_Lim
    Diamond_Lim Posts: 167,033

    Welcome to Sweet King Community! 👑

    Which King's game have you playing? Do you have playing Pyramid Solitaire Saga? 😊

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😊

  • evandzi
    evandzi Posts: 3

    Level 1

    edited December 2021

    Edited by CM: 🤔 Oops! Please repost in English so everyone can understand

  • Diamond_Lim
    Diamond_Lim Posts: 167,033

    Hello! @evandzi 👋

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English on this support that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. 😉

    You can also read the House Rules here!

    The team is investigating this, and they are sure they'll find a solution soon. Until it's fixed, can you please play on a mobile device, connected to your King account? If you haven't got a King account, please head over HERE to learn more about what they are and how to get one 😊

    Thanks for your understanding!

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    You can also participate and answer here (🍪 Art Challenge : Bake, decorate and post) that you can chance to win gold bars on this game! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    👨‍⚕️ Badge of the Month - December 2021 HERE 👨‍🔬

    ⛄ Art Challenge : Do you want to build a snowman? - Get Badge HERE! ⛄

    👑 Join our Kingdom and get this royal badge HERE!

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! ❤️😄

  • roxibelmedero
    roxibelmedero Posts: 2

    Level 1

    Necesito reportar este problema Urgente… Cómo puedo solucionar esto? De qué mi cuenta tenía un alto nivel de progreso en el juego de Pyramid Solitatruo y desapareció totalmente, mandándome al nivel 1 de nuevo 😡🤬🥵y no hay forma de que me aparezca por Facebook donde se guardaba 

    gracias! 

    Roxibel Medero

  • Diamond_Lim
    Diamond_Lim Posts: 167,033

    Hello! @roxibelmedero 👋

    Welcome to Sweet King Community! 👑

    Opps! Sorry for your reply because we can only use English on this area around King Community.

    But you can join and ask here with using Spanish Language on Spanish Corner. Thanks! 😊

    Have a nice day! 😊

    🇪🇸 Spanish 🇪🇸 👇

    ¡Hola! 👋


    ¡Bienvenido a Sweet King Community! 👑


    ¡Opps! Perdón por tu respuesta porque solo podemos usar inglés en esta área alrededor de la comunidad King


    Pero puedes unirte y preguntar aquí usando Spanish Language en Spanish Corner. ¡Gracias! 😊


    ¡Que tenga un lindo día! 😊


    De todos modos, etiquetaré a @hechicerilla (@Spinnifix), embajadora hispana que puede ayudar a los jugadores de Spanish Corner. 😉

  • Spinnifix
    Spinnifix Posts: 25,430

    ¡Hola y bienvenido!

    Por favor, publique aquí solo en inglés. Este idioma solo se acepta, si no habla inglés, utilice un traductor de Internet. Gracias

  • Ellendent1971
    Ellendent1971 Posts: 1

    Level 1

    I need to make account

  • Diamond_Lim
    Diamond_Lim Posts: 167,033
    edited January 2022

    Welcome to Sweet King Community! 👑

    Do you mean you want to create your new Kingdom Account then save your progress on game? 🤔

    👑 Check why and how to get a King account to keep your progress saved and synced here! 😉

    Also check can I sync my progress between Facebook and King.com here? 😉

    If you have playing Pyramid Solitaire Saga :

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    🏺Ra's Third Eye is about to share its wisdom with us players HERE

    If you are not playing Pyramid Solitaire Saga, please join on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    You can also participate and answer here (Show your amazing score on Happy New Year 2022 Contest) and here (Art Challenge: Healthy drinks🍹🧉) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    👑 Pro Players - Welcome to the Community (Comment and Chance to Become Pro Player and Get Pro Player Badge) HERE!

    📰 Community Newsletter- January Edition HERE

    💥 Badge of the Month - January HERE 💥

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- December 2021: simplyP HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😄

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