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Game is crashing after the latest update on Android and Kindle! (This is fixed)!

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Answers

  • Mags58
    Mags58 Posts: 1

    Level 1

    Having the same problem with my Kindle fire it's a 7th generation. keep getting the orange page for 2 days now then just disappears again

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi dear@francesthewitch3 .

    We warmly welcome u to our friendly king community. This forum is only for candy crush saga plz. Check the below link .


  • cabouch53
    cabouch53 Posts: 7

    Level 2

    Yeah, everyone having the same problem. I hope they get things fixed soon. Let's keep our fingers crossed. 😂

  • KingsGrl
    KingsGrl Posts: 2

    Level 1

    Helllllp! My game has stopped working on my Kindle 5th Generation after the update. I’m over the 2000 level and hoping the issue can be fixed! I’ve restarted my device, cleared the cache and it still doesn’t work😭

  • soupcity
    soupcity Posts: 8

    Level 2

    edited July 2020

    Thank you Queen B for your help!

    I just received an email from King support that says they're working on it and looks as if they realize it's a big issue for players. Hopefully that means it'll be up soon!

  • shorty0930
    shorty0930 Posts: 2

    Level 1

    I'm also having the same problem as everyone else. Kindle fire hd 8. Hopefully it will be fixed soon. I miss playing 😢

  • NanaNoe72
    NanaNoe72 Posts: 10

    Level 2

    I'm using a kindle Fire7 tablet, have played this game for a couple of years, no problems! BUT since yesterday, cannot get into game. Was online to Amazon Support today for over 90 minutes and couldn't sort he problem out. Uninstalled, reinstalled, game. Cleared cache and data, as instructed; plenty of free internal/external memory.

    So is it A PROBLEM WITH THE GAME, rather than with MY DEVICE? Any info, update appreciated. Thanks :-)

  • CBRetriever2
    CBRetriever2 Posts: 93

    Level 3

    It's the game, not Amazon

  • NanaNoe72
    NanaNoe72 Posts: 10

    Level 2

    Relief to know others having identical problem with BW3 game! Also having "withdrawal symptoms" as it helps keep the old grey cells working! Let's hope it's sorted SOON :-)

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