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Gold used but no pets returned, why?
This Mystery Mountain season, at level 4, I used golds to regain my lost pets but they didn't returned. In consequence, i lost my gold and game and mystery mountain progress too. How can this happen?
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Purchased lucisious bundle, only got gold bars
hello, i purchased the lucisious bundle but only received the gold bars. Full amount was charged. Please help. The account I purchased for is linked to my Facebook account.
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Blank screen on Candy Crush Friends Saga?
What can be done to resolve
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Why do you keep on running out of levels?
I purchased the 13.99 pack of gold bars plus extras also was granted a bonus and low and behold there were no more levels left to play plus I was still stuck with all my bonuses that just go to waste.....since this is “YOU” issue don’t you think the bonuses should be carried over?
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Please help me get back to my level
I lost all this progress I don't want to start over just need assistance in regaining my level without Facebook account or email I had.
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Daily bonus
Why when I sign in and get my daily bonus of special candies or double fish for an hour or 2 it only lasts one time and then goes away? This has been happening for weeks!! Very frustrating. I have lost hours and hours.
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Bonus purchase
I paid 9.99 for a bonus pkg. Did not receive 2hrs free play and other items.
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Tiffi Vampire costume
Is this costume Halloween limited edition or you can obtain it still? I don't have enough stickers collected yet, but I remember that it has been available to collect for Halloween. Have there been any other limited timed costumes as Thanksgiving turkey Tiffi?
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Book of Secrets
On November 24th, I had 28 Ghost Doublons and paid 400 gems do receive a 2nd "Book of Secrets". I never received and about maybe 1 hour later or two, it was replaced with a new item. Please help.
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IS the game name is wrong?
Give me if it's called Candy Crush Saga then why aren't we allowed to have our friends give us lives or it why is it not user-friendly why is there a big huge gap and the technical difficulties and you guys will not fixed and makes it really frustrating to people
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How do you contact support?
I keep losing lives and requests sent by friends - one minute they're there, next thing I know they're gone. I used to have over 50 and they just disappeared after some update.
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Why am I not receiving lives sent to me by friends?
Why am I not receiving lives sent to me by friends?
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Wrong login on the computer King account
HelloUnfortunately my account at King still does not work. There I am still logged in with the ... @ yahoo.de. THIS ADDRESS IS WRONG !!! You yourself know best that I can not make any changes on my PC at King. - Whatever - Please enter my account ... @ gmail.com. I myself can not do it because King lacks the technical…
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lost power ups but levels ok
I seem to have lost all my power ups but the level i'm on remained. I had changed my profile pic and password and everything disappeared. I had a large amount of some saved up:(
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Same Map again...?.
I'm kind of disappointed, I don't know how Candy Crush works but, I visited the same map at levels 101 and 181 (Playa Bon Bon) as you can see in the images below... Is it fine or normal within the game maps??.
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How do I accept or reject answers to questions I asked?
How do I accept or reject answers to questions I asked? I keep getting notifications that I asked questions that now have answers, but I don't know how I'm supposed to accept or reject them because there isn't a button that says accept or reject.
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Level 504
Why am I only receiving 12 lives on level 504? Its impossable to complete the level with 12 moves.
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How can I erase my current progress and start all over again?
How can I erase my current progress and start all over again?
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What is the purpose of upgraded characters
I have silver, gold, and rainbow characters; yet they do not do anything different than the original one. What is the purpose of the silver, gold and rainbow characters?
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Earned items
Where do I find the bombs, extra time, etc items I have earned while playing this? I keep seeing what I have earned, but don’t know where to find them.