BGT Angel and other characters not loading

spring_queen_18

Hey@Lola_Pop olivia the witch and olivia the sherrif is not downloading

You see can you help me? On weekdays

spring_queen_18

Hey @gr33n3y3z did you see my problem?

spring_queen_18

@Lola_Pop @gr33n3y3z are you there?

spring_queen_18

Heeeyy???

gr33n3y3z

Hi @spring_queen_18

Did you try troubleshooting your device? If not please do so by, checking your game is up to date then log out of your game, clear cache, log back in and see if that works.

If troubleshooting doesn't work let me know.

spring_queen_18

@gr33n3y3z i've cleared the cache many times but it didn't work

gr33n3y3z

Ok, since you tried troubleshooting your device and it's not fixing the problem, I'll go ahead and report this.

I'll keep in touch.🍭

spring_queen_18

@gr33n3y3z THANKS SO MUCH🥰🥰🥳🥳My character has opened again