I'm having same problem played last night been looking for it all day. I'm on a pc and have gotten out of the app many times reloaded and its not there. please help! My user id 10208555910 I was on level 2 of Olivia's enclave
@QueenReineer I'm at level 1223 but I got Olivia. I replayed old levels that I only got one or two stars on and that's how I collected 45 stars to collect Olivia.
Same for me- it popped up on Thursday night. I completed level 1 and played level 2 until I ran out of lives. Then it disappeared and hasn't returned. I only play on a desktop.
I appreciate it. It seems the problem is with computer users, as that seems to be a common thread among all those expressing problems. If I have to wait, I guess I have to wait. I just don't want to miss out. As it is a timed event, my concern would be if it suddenly comes back, but with not enough time left to successfully complete the quest & then not getting the character anyway. Being on Level 1183, my pace has slowed down a bit as the levels have, understandably, increased in difficultly, along with now having considerably fewer hammers, & already having achieved 3 stars on the majority of earlier levels. I missed out on the Turkey costume for Tiffi because nothing about it ever showed up until the day after Thanksgiving, & then a day or two later disappeared completely.
I have the same problem. I got Olivia's Enclave on Thursday, the event with the 10 extra levels with the underwater world background and the octopus. I only finished the first level and wanted to play the others later. But on Friday it was completely gone although it said on Thursday that it would stay around for 13 days and some hours more. There is no way to get back to it and also the hidden character in the scrapbook, which I guess would have been Olivia, disappeared. I tried playing regular levels, logging out and back in into my account, started my computer anew a few times, nothing helped. It is still gone.
I only play the game with my desktop computer. Windows 10. User ID: 7712595879.
The Enclave still hasn't returned for me. It popped up when I had only one life a few days ago (Wednesday, I think), and when I went back, it was gone.
I play on a desktop, Windows 10, and my user id is 6596703940.
Wait? Did I just read about a turkey costume for Tiffi? Never saw that one, either.
Is there a way to update the game for the pc so that I have the most current version?
I would really like to get the event back. I enjoy playing this game so much and the events just add something delightful.
I have done all you said to do but every time I quit the game because I am out of lives, the next time return the challenge is gone. What's worse is when I FINALLY get the challenge to reappear again my progress is erased and I have to start all over. This has happened 3 times now....not sure I want to try anymore or play