Olivia's Quest Disappeared

King_admin · May 2019

This discussion was created from comments split from: Olivia is missing from ScrapBook..

wozziewoo · April 2019

It disappeared on me before I had the chance to start it. After playing the game & losing my lives I was returned to the main map screen as usual. I was then alerted to the new quest, but since I was out of lives I had the wait before I could start it. When I went back to it later it had disappeared. I would really like the opportunity to earn this character how can I get the Quest back so I can play?.

QueenMia · April 2019

Hello @wozziewoo and welcome to the Community

You should be able to access the enclave from the main map by clicking on the top left corner - You don't have this?

Image: https://us.v-cdn.net/6030983/uploads/editor/5v/b9z23z65imga.png

wozziewoo · April 2019

It was there, but isn't any more. It also showed up on top of the Quests & the Character Scrapbook, but seemsto have completely. disappeared.

QueenMia · April 2019

Hey again @wozziewoo - I've moved this to the Support as it seems to be an issue then!

Could you please let me know what device you're playing on and add a screenshot of your map then so it helps us investigate? I would also need your Game Id please - Here's how to find it.

Thanks a lot!

Drkchylde · April 2019

I am having the same issue this morning. It was there yesterday but today it is gone. Tried updating the game and restarting, still no challenge

wozziewoo · April 2019

I play on a laptop. My User ID is 3103166343. I don't know how to add a screenshot. I dont have a camera available.

emerly2001 · April 2019

Same here. I play on a laptop. I had the event in the top left corner this morning. Left the app and went back in and it's gone.

emerly2001 · April 2019

Just downloaded on my iPhone just to check and it’s the same issue.

QueenMia · April 2019

Hi everyone and thank you very much for the details! We are looking into it.

In the meantime, please let us know your Game ID, as well as the device you're playing on and the Game version you have installed - Remember to always install the latest version for new events to come up. Any other info that could help us investigate is welcome

I'll keep you updated as soon as I can!

Thank you!

Drkchylde · April 2019

User ID: 1046193963 I am having the issue on PC

Olivia's Quest Disappeared

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