Hi @NamTruong2001 & @lori123 - welcome to our friendly community. Sorry to hear you are having this issue. Have you tried force closing out of the app and clearing your cache and cookies recently? Usually this helps clears up issues like this.
The issue remains despite most usual attempts to restart, etc. Downloaded another update, no bug fix there, now there are 5 messages and a blank message screen. IPad.
The issue will be fixed for players that are updating their game app from 2.29 to 2.30. Game app version 2.30 will be released next week but I don't have a specific day so please keep an eye on the App Store so you don't miss it.
If you currently have the game app version 2.29, you might still have the issue but as mentioned above, the 2.30 version will fix this.
NOTE! If you have updated your game from version 2.29 over to 2.30 and still have the missing live issue, please let me know so I can report this back to the Studio.
I would like to thank you all for your patience while this is being worked on 🤗