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Lost progress
Dear Support, After refreshing Candy Crush Saga I lost my special candies (5-7 Color bomb, 5-6 Jelly fish, 7-9 Coconut wheel, 3 Red Hand and 2 lollypop hammer) and I am at level 1474 from level 2170-2175. I don't know exactly the level, but I remember passing level 2170. Can you help me got his thing back? I got a message…
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My app crashed so I deleted it then reinstalled it. I was at level 2150 or so but when I reinstalled
my app crashed so I deleted then reinstalled it. However instead of restoring my progress to level 2150 or so it broufht me back to 1950! Please help me recover my progress
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Level Up Bonuses
Curious, though I see others who have asked about this even 2 years ago with no response. I just "leveled up" (from 17 to 18) and was shown an increase of 5 lives. However, I got nothing. Is this because I already had my five lives? If so, are we supposed to try to time our level up to when we are on our last life? Please,…
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Second time island contest prize not received
For the second time, I just got #1 on the island context and I won 6 hours of play plus 1 hour each of several boosters. I accepted the prize and then they never showed up. Not even 1 hour free and no booosters. I specifically tried to win the contest for the prize. How do I go about getting what is due to me? Thank you…
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Boosters lost
I just purchased a new iPad and loaded my game on it but all my boosters are gone. I had purchased some of them. I saw a post that in settings there is a “restore purchases” button but it is not in my settings anywhere. I also lost all the lives given to me by my Facebook friends. WTH. Help!
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Downloaded update and now won't open
Notified of update, updated, but won't reopen. Apps icon still indicating update needed bou when try to re-update, nothing happens. Tried to completely reload game but only gives me option to update which is where it is stuck.
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Candy Crush booster lost
Alle meine Booster sind seit gestern verschwunden. Wie bekomme ich sie zurück? Beim Spielen von candy Crush ist mir das Handy runter gefallen, beim erneuten Öffnen waren alle Bosster weg. Auch der Fortschritt mit dem Drachen füttern Event ist weg. All my booster are gone. No Update, no New mobile, no Facebook connect. How…
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Why won't my candy crush chat scroll on it's own anymore?
My Candy Crush chat room (within Facebook) no longer scrolls on it's own. I have to constantly slide the (chat) sidebar to catch up with the conversation. Chat used to scroll all by itself while playing through Facebook. (Not the facebook gameroom)
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Candy crush saga
I have a new tablet and i download Facebook and Candy crush but wirh Candy i start at nivel1..... thé synchronisation was impossible.... Tanks To help me
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Candy crush saga stopped working
As of Jan 18th /2018 Candy crush saga on Game room stopped working for me on my PC.Why?????? it worked fine for years before that
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CCsaga is not working in gameroom I'm playing it on fb, missing messages(=lives)
Have to play on fb because of issue with cc saga in gameroom, I don't have any messages , last time I played in gameroom I had 47 messages, and messages = lives, where did they go and will I get them back when the gameroom issue is resolved?
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Can't play Candy Crush Saga on Facebook Gameroom all of a sudden.
I have been playing Candy Crush on Facebook Gameroom for a while now and all of a sudden I can't. Why?
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bought a new phone now how to transfer the game with the current level and rest
bought a new phone now how to transfer the game candy crush saga with the current level 820 and rest in peace, else my wife will divorce me
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Loss of Boosters!
I accidentally deleted candy crush app. When I reinstalled I had no boosters. How do I get them ba When I reinstalled app and logged into Facebook, my previous level 1521 was updated but I lost all my boosters. I had hundreds of boosters. How do I recover them? I am very sad about this.
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All of my boosters are gone as of this morning. Any ideas?
Last night I couldn’t get the game to open. Kept kicking out. Then this morning it opens but all of my boosters are gone. Any help?
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new levels
I am on level 3050, when are new levels coming.
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Lost all progress when logging into Facebook.
After trying to sync with facebook, I've lost my previous avatar and all my levels (2322) and gone back to Level 1. 3 years' progress down the drain. I'd be really, really grateful to know how to restore the previous position - so close Thank you.
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arkadaşlar seviyem 1650 iken facebook ile bağlan dedim seviyem hepsi gitti en başa döndü ne yaptım
arkadaşlar seviyem 1650 iken facebook ile bağlan dedim seviyem hepsi gitti en başa döndü ne yaptım ise olmadı eski seviyeme nasıl gelebilirim yardım edebilirmisiniz
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Had to reset my iphone and was unable to back up from icloud. Was on game 1023, now back to game one
don't think i signed up originally through Kingdom and not on facebook until today. had to reset iphone and now i'm back to the beginning since signing up. Is there any way I can get back to the level I was on without starting over. Would appreciate any help! Thanks in advance.
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Hi Candy Crush Saga... I have problem again my level
Hi Candy Crush Saga... I have problem again my level now is neary 3000 ( I think 2963 or more I don't remember exact ) but now my level down to 2825 again .. this is happened 2 times now and I try to do as you told before that worked but deleated cookies and so on but this time it don't work... Please help me... thank you…