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Missing levels
24 hours ago i sent a query about missing levels, I still have no solution despite sending my ID number
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I can't load my game after update
I am unable to load my Candy Crush game since the update. I tap the app screen on my iPhone. The "loading " screen appears. Then it disappears and shows my phone screen. How can this be fixed?
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Loss of Boosters
I have been having real problems with Candy Crush freezing on me while playing, while looking at messages, while requesting lives, etc. Someone recommended I install the update. There was no update so I uninstalled and then reinstalled. When I did, all the boosters I had recently purchased disappeared. I spent $15.99 on…
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I am on lvl 437 and have never hit the jackpot. I noticed dozens of people have asked this.
I am on lvl 437 and have never hit the jackpot. I noticed dozens of people have asked this same question, and if I could see the answers, I would not have to ask again. Either people play for years and never hit it, or they hit it once and get no reward. Either way, it looks like it should be a one in eight chance, and it…
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GRRRRRRRR
Finally got past 2421 lollipopping my way thru and the stupid game freezes taking all my lives in the envelope! I'll simply just say it again---GRRRRRRRR!
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Lost all levels
Upgraded phone and then back to level 1. Can I be reinstated to original level which was not far from 2000? I paid to move on previously and feel cheated! Describe your question in more detail here (at least 80 characters please)
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Not receiving prizes from sugar drops.
After every number of sugar drops collected, we get a prize. But after 3 levels completed, it says to connect to the internet to claim. I have data on my phone and it's always on for this game. Can you please tell me what happened?
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Lost Progress
Hello, I recently had to deactivate my Facebook account and re-activate it. I lost all my progress - I was on level 2250 maybe or more - now I am on level 1. I see from other posts that this can be fixed. It is pretty clear that I invested a crazy amount of hours and you will see, spent a bit of money. Also, my Gold Bars…
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How do i get all my lost level back ?
I think i was connected with facebook in the past. I tried logging back in, but it didn't really help. Can you please restore all the stages that i lost. I was on level 450 approximately. Thanks!
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Lost all progress but never signed in or use Facebook for 4 years. How can I restore it
The app apparently was deleted or had an issue w/ the last update and had to be reinstalled. The game was never signed into Facebook or email via king.com. My wife was on level 450+ and lost all her levels and gold bars. She DID buy bars via our iTunes account, but none were ever set up. I already tried to go use a backup…
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Most recent: Stuck with alien on the bottom row, nothing works to remove it! Not party booster, explosions… by Tia2382
8:20PM
