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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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missing story videos
I haven't had a story video between episodes since salty canyon is that normal?
missing gold bars on fb candy crush
I purchased 3 lollypop hammers (they were 9 gold bars), at the time I only had 4 gold bars so I bought 20. The transaction was successful and I got my hammers but the remaining 11 gold bars were never credited. I emailed but received an auto reply to post on here. How do I get this resolved? Thanks :) ~S
I have no profile on my candy crush saga!
I have no profile link to click on to show my CCS achievements. I have one in CCSS but not the original. I am on level 816. My wife has one when playing via Facebook on the same computer as me. I am very confused.
865 not loading
anyone having a people with level 865 not loading. i just got to this stage this afternoon and its not loading. neither on google chrome or firefox
Overcharged
I purchased 100 bars for the advertised price of 9.99 but immediately my capital one wallet app alerts me that a charge of 20.92 was made. Blatant robbery. I want my money back!!! Describe your question in more detail here (at least 80 characters please)
it will not let me buy lives with the 2 hr extra play time on candy crush. what is wrong?
I have tried to purchase the 2 hour extra life and play time on candy crush. It will not let me make the purchase. What is wrong?
Can I get a refund on purchase back to my account?
My baby niece got a hold of my phone and she was pressing the buttons by mistake and accidentally purchased 510 gold bars for $39.99. I can't afford to make a huge purchase like this especially for something like this. I am asking if you can please refund the money back into my account. Thank you.
Cannot access on my PC.
I am currently unable to access candy cruch on this computer. I am at level 167 and I use my tablet as well, but sometimes I like the features when using it on my PC.
Problems loading Candy Crush
I have been having a lot of trouble loading candy crush for the past 48 hours. I made sure my Adobe was up to date and I still have problems. I used Internet Explorer 11 and I am running on Windows 7. I tried loading from Google also and the same problem. Help!
candy crush saga won't load on FB. How do I correct this?
the candy just keeps spinning. I have been playing this game for months and haven't had this problem. It is my favotite game and I would like to continue playing it.