how to restore all the level progress in candy crush saga.I was not connected to facebook.

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Answers

  • Hi! I lost all my levels after updating my phone OS as well. The app got deleted. When I downloaded again, it started from level 1. I was above 2100 or 2200. Please help!

  • I have Candy Crush on my laptop and have been playing it the past few days. I was about level 160 and I lost all of my progress. Please help 

  • I was around 1600 and just lost all my progress. Tried to connect to FB to transfer to new phone 

  • CezdiamondCezdiamond Posts: 6,414 Community Manager

    I have Candy Crush on my laptop and have been playing it the past few days. I was about level 160 and I lost all of my progress. Please help 

    I will send you a private message though King Care :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • CezdiamondCezdiamond Posts: 6,414 Community Manager

    I was around 1600 and just lost all my progress. Tried to connect to FB to transfer to new phone 

    Hi Celeste! I will send you a private message via the King Care forum. Thanks

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • CezdiamondCezdiamond Posts: 6,414 Community Manager

    Hi! I lost all my levels after updating my phone OS as well. The app got deleted. When I downloaded again, it started from level 1. I was above 2100 or 2200. Please help!

    Hi Binita- I have sent you a private message through King Care. Thanks!

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • I was around level 1100. Please help! Thanks!

  • I was around level 1100. Please help! Thanks!

    Just to add, i got a new kindle fire, I had not connected my old kindle fire to FB, and my old one was reset before I realized it. As I said I was close to level 1100. Hope I can get it back!
  • I was around level 1100. Please help! Thanks!

    Really need help, @Cezdiamond! Please!
  • Vee8Vee8 Posts: 2

    HELP, I bought gold bars but had to restart my cellphone (android). I wasnt logged in anything - not facebook nor king (i didnt know). can I restore ? someone helpppp

  • Hi, I have also lost all my levels when I have a new iPhone, and I logged in my Facebook. After I logged out Facebook, the level still cannot restore. I played as guest only, and I had lost my old devices....

  • Kan_NGKan_NG Posts: 11

    I've lost all of my progress of candy crush soda !

    I've lost all of my progress of candy crush soda after connecting to fb.I was playing candy crush soda without connecting it to fb.After connected by accident to fb,My iPad have lost all my gold bars around 8288 and all boosters reward.Please help me to get it back. Thanks.

  • Hi. I've changed device some time ago and was on about lvl 300. I can't seem to recover the progress when logging in through facebook or with an email.

    Would be grateful for assistance

  • CezdiamondCezdiamond Posts: 6,414 Community Manager

    I have the same issue.. not registered by email and have lost my progress from about 1485 when I sync with Facebook it takes me back to level 1. ☹️

    I will send you both messages :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • CezdiamondCezdiamond Posts: 6,414 Community Manager

    Hi. I've changed device some time ago and was on about lvl 300. I can't seem to recover the progress when logging in through facebook or with an email.

    Would be grateful for assistance

    I have sent you a private message John :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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