🍫 Chocolate Box - Server error!

Mary_Beekie

Why can I no longer access Chocolate Box? Server can not be contacted - every other aspect works perfectly.

Lindark

Hi there, there's been quite a few issues with the chocolate box. You can find the most current information here:

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

ElviraKukuliyeva

Finally got my Chocolate box but ALL MY BOOSTERS DISSAPEARED!!!!!!!!!!😡

What the heck is happening?!

Why fixing one problem developers creating another?!

ElviraKukuliyeva

https://community.king.com/en/candy-crush-saga/discussion/comment/1896923#Comment_1896923

I have chocolate box back, but all my BOOSTERS DISSAPEARED!!!!!!!😡

What's going on?!

Why developers team fixing one problem creating another?!

I need my BOOSTERS more than chocolate box!!!!!!!!

I lost all my BOOSTERS, not only I earned, but those I purchased with my own MONEY!!!!😡

I am so frustrated and even angry right now!!!!!!!!!!!!😡😡😡

moniquesmits19

https://community.king.com/en/candy-crush-saga/discussion/comment/1896923#Comment_1896923

I see not the update from 12 nov only 5 nov

Mary_Beekie

Surely from September 20 2021 this should have been fixed? Are you saying it’s still being worked on.

Mari_Ellis

I’ve tried all recommended remedies but nothing has worked. Server Error continues to be an issue on chocolate box. Please help I’d really like to have rewards.

jennifer_w

I have done all of those things several times with no success.

kiara_wael

Hi and Welcome to the King Community

At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. meanwhile Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

jennifer_w

Seems the game has not had an update since Oct 28 for iOS (Apple) which means the latest version I have of the game is not current and no matter how many times I clear things or log out or shut down my phone it will not correct the problem.