Hi there, sorry you are having a rough time. It sounds like your progress was temporarily not being saved. If you try playing a level (win or lose) you should get your events back, assuming you are now connected!
What is up with the chocolate box? It disappeared for a while and is now back. However, the last two time that I completed it and went to claim my rewards, it has me starting all over again. I am not happy about that situation.
My guess is you have had such a problem due to a temporary error but now everything is normal. You may not have the same problem again but you should note that each session of Chocolate Box has up to 2 days. Once this time is over, your Chocolate Box progress will be reset.
The amount has been deducted and I have not received anything. Please help
Dear Customer, You have successfully purchased Midasplayer Vertriebs GmbH - Extra small offer (Candy Crush Saga) on your bill with the amount of SAR 19.99 VAT Inclusive from Google Play
لقد أجريت عملية شراء من Midasplayer Vertriebs GmbH على Google Play.
Where is my chocolate box. I have not hadd it since april 2021. I was told you are working on it many months ago and it still is not fixed. Everyone else has the box back. I can't seem to get an answer from anyone. Can someone please fix my problem and give me back my chocolate box?
I haven’t gotten a chocolate box again since it was taken away MONTHS ago. Have lost the ability to collect boosters, and now they are being depleted much faster than they are collected. How can I get the chocolate box back? I play on my iPhone, and yes, I run the updates regularly.
Answers
Hi there, sorry you are having a rough time. It sounds like your progress was temporarily not being saved. If you try playing a level (win or lose) you should get your events back, assuming you are now connected!
- Report
2 · 1Helpful 1Woah! Sweet Love HahaMy game is not showing the special events.
- Report
0 · Helpful Woah! Sweet Love HahaIt is not showing on my phone or iPad.
- Report
0 · Helpful Woah! Sweet Love HahaHi @Avephoenix, i am seeing that you are playing on an old version of candy crush. Note that for the best gaming experience is on a windows 10 or 11
- Report
0 · Helpful Woah! Sweet Love HahaI'm just glad to see it back and fixed
- Report
1 · Helpful Woah! 1Sweet Love HahaWhat is up with the chocolate box? It disappeared for a while and is now back. However, the last two time that I completed it and went to claim my rewards, it has me starting all over again. I am not happy about that situation.
- Report
0 · Helpful Woah! Sweet Love HahaHi there, the Chocolate Box has had some issues over the last little while. You can find all of the info here. Happy holidays!
- Report
1 · Helpful Woah! Sweet 1Love HahaWelcome back to the King Community.🥰
My guess is you have had such a problem due to a temporary error but now everything is normal. You may not have the same problem again but you should note that each session of Chocolate Box has up to 2 days. Once this time is over, your Chocolate Box progress will be reset.
Thank you!
- Report
0 · Helpful Woah! Sweet Love HahaThe amount has been deducted and I have not received anything. Please help
Dear Customer, You have successfully purchased Midasplayer Vertriebs GmbH - Extra small offer (Candy Crush Saga) on your bill with the amount of SAR 19.99 VAT Inclusive from Google Play
لقد أجريت عملية شراء من Midasplayer Vertriebs GmbH على Google Play.
رقم الطلب: GPA.3396-3069-1455-59724
تاريخ الطلب: 01/01/2022 2:58:51 ص غرينتش+3
- Report
0 · Helpful Woah! Sweet Love HahaWhere is my chocolate box. I have not hadd it since april 2021. I was told you are working on it many months ago and it still is not fixed. Everyone else has the box back. I can't seem to get an answer from anyone. Can someone please fix my problem and give me back my chocolate box?
- Report
0 · Helpful Woah! Sweet Love HahaI haven’t gotten a chocolate box again since it was taken away MONTHS ago. Have lost the ability to collect boosters, and now they are being depleted much faster than they are collected. How can I get the chocolate box back? I play on my iPhone, and yes, I run the updates regularly.
- Report
0 · Helpful Woah! Sweet Love HahaThe Server Error in Chocolate Box has been fixed and the box has been working correctly the past weeks.
If you have any questions or new issues with the Chocolate Box, please post it in our Support section here:
- Report
0 · Helpful Woah! Sweet Love Haha