Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
anyone else have this problem? My game is completely frozen when I try to play…stuck on chocolate box. Reported it about a week ago but still no solution.
Sign in or create an account to join the fun.
no I cannot play any other features nor return to the map. When I open the game it goes straight to candy box and is stuck.
Thanks for the tag!
Hi and welcome to the Community,
We've been informed that the team is currently investigating why the feature is getting stuck and working on a fix but we don't have a date for the fix just yet.
In the meantime, can you confirm if you are still able to go back to the Saga map and continue playing and complete other features?
Hello @Otown_Pep unfortunately your issue has affected a lot of people as you can see below. I am sorry to say that King don't seem to be taking the issue seriously though, so everyone is stuck with what seems to be a recurring issue because it resolves itself after restarting your game.
@QueenB @FluffyDinosaur is this ongoing and repeating error being investigated by King?