Why can't I make purchases for Candy Crush Saga on Facebook?

djmcgoo

This also happened to me a few weeks ago. I got that message for small purchases but if I selected larger purchases it worked (odd???). But today, not even larger purchases work.

trailmix

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation#latest

julzzz123

Im guessing Candy crush are losing money here. Which they wont want!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468185/pao73

Hello @PAO73🤗 A Warm Welcome to the King Community!

Which device are you using to play the game?

Can you please tell me what is happening and why you are not able to make a purchase?

Please reply by typing below🍫🍫

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468183/renee-laird

Hello @skolia🤗 A Warm Welcome to the King Community!

Are you playing Candy Crush Saga? If so, which device are you using?

Can you please tell me what is happening when you try to purchase?

Please reply by typing below🍫🍫

Linnet_Murray

When I want to buy gold bars, why am I being told to try later?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468190/when-i-want-to-buy-gold-bars-why-am-i-being-told-to-come-back-later

Hello @Linnet_Murray🤗 A Warm Welcome to the King Community!

Which device are you using to play the game?

Can you please show me a screenshot of the error message you are seeing in your game?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

linahi

I cant make any purchases in the game

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468210/why-cant-make-any-purchase

Hello @linahi🤗 A Warm Welcome to the King Community!

Are you playing Candy Crush Saga?

Which device are you using to play the game? How long have you been experiencing this issue?

Do you see any error message when you try to make a purchase? Can you post a screenshot?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

Debeliz

Candy Shop has not allowed purchases in over 4 days. It shows my credit card info but immediately says there is a problem. It does not allow any other activity. What is the problem?