Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I have tried and tried and tried to pay for additional moves, packages, etc. and keep getthing the response, "
There was a problem
Try again later."Why
Same here, it's really frustrating!
Yes it is. Ugh!!
Im having problems purchasing boosters
I tried purchasing extra weapons (that is what I call them) and it won't let me as of yesterday. I have been able to for years. How do I find out if there is a problem with my account. I already sent a note to fB.
Hi and Welcome to the King Community
Thank you for the feedback This issues is being investigated , in the meantime Please check this step
Check Internet Connection
: Ensure you have a stable internet connection.Restart the Game
: Sometimes, restarting the game can resolve connection issues.Update the Game
: Ensure the game is updated to the latest versionContact Support
: Follow the steps mentioned above
Please check this page for more info Here
Hi and Welcome to the King Community
Thank you for the feedback This issues is being investigated
Please check this page for more info Here
Hello @julzzz123 🤗
Thank you for replying back! I am sorry to hear that you are still experiencing issue with purchases!
Can you please tell me when did the issue start for you?
Hello @Lizbeth_2 🤗 A Warm Welcome back to the King Community!
Thank you for reporting the issue!
I will report to our Community In-charge for them to check these complaints tomorrow after they come back from the weekend.
Until then, please bear with us🙏
How can I fix a payment problem