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Why can't I make purchases for Candy Crush Saga on Facebook?

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Comments

  • kiara_wael
    kiara_wael Posts: 156,977
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated , in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    Contact Support: Follow the steps mentioned above

    Please check this page for more info Here

  • cherylparrot
    cherylparrot Posts: 4

    Level 1

    Why can I not buy coins,keep getting error message

  • kiara_wael
    kiara_wael Posts: 156,977
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated , in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    Contact Support: Follow the steps mentioned above

    Please check this page for more info Here

  • viola64
    viola64 Posts: 1

    Level 1

    Non riesco ad acquistare lingotti d'oro

  • kiara_wael
    kiara_wael Posts: 156,977
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated , in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    Contact Support: Follow the steps mentioned above

    Please check this page for more info Here

  • cherylba46
    cherylba46 Posts: 5

    Level 2

    I am grateful b/c I'm saving money but very frustrated that I cannot complete a game. Please fix this issue - yesterday. Thank you

  • kiara_wael
    kiara_wael Posts: 156,977
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated

    Please check this page for more info Here

    https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

  • Krofty08
    Krofty08 Posts: 1

    Level 1

    I have deleted cache and shut down my laptop, I continue to get a pop up notification stating" there was a problem" Try again later" this has been going on for 5 days now.

  • kiara_wael
    kiara_wael Posts: 156,977
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated ,

    Please check this page for more info Here

  • julzzz123
    julzzz123 Posts: 8

    Level 2
    edited September 18
    https://community.king.com/en/candy-crush-saga/discussion/468289/i-am-not-able-to-purchase-anything-on-candy-crush

    I have the exact same problem started 3 days ago. Have reported it on here and to candy Crush but nothing has come back or managed to get any help :(

Hey! Would you like to give us your opinion?

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