Why can't I make purchases for Candy Crush Saga on Facebook?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3156399#Comment_3156399

Hi Cheryl🤗

I am just a player like you! I play on iPad and because of that, my game does not have that issue (yet)!

That would be nice if King considers your suggestion and sends some goodies to the players that are affected with the glitch!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468413/error-connecting-to-app-store

Hello @jantok🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Are you playing the game on a Computer - Facebook Browser (Chrome, Edge, etc.)? If so, an issue popped in the game on Facebook since last Friday.

King is aware about this issue and both King and Facebook are working on a fix! Please keep an eye on this announcement posted by our Community In-Charge —> HERE👈️ for the updates.

Thank you for your patience and understanding🙏

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3156395#Comment_3156395

Hello @ahub12🤗 A Warm Welcome to the King Community!

Thank you for informing us that you are playing the browser version of the game.

A new issue popped in the game on Facebook since last Friday. King is aware about this issue and both King and Facebook are working on a fix!

Please keep an eye on this announcement posted by our Community In-Charge —> HERE👈️ for the updates.

Thank you for your patience and understanding🙏

luc75015

I can’t connect my game to the App Store since few days

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468612/i-can-t-connect-my-game-to-the-app-store

Hello @luc75015🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Are you playing Candy Crush Saga? If so, which device are you using?

If you are using a computer - are you playing Facebook browser? If using a mobile device, which version of the App do you have right now?

Please reply back by typing below 🍫🍫

luc75015

I’m playing Candy crush saga on an iPhone 11.
I can not have acces to App Store or i can not using my golden bar anymore.

FluffyDinosaur

https://community.king.com/en/candy-crush-saga/discussion/comment/3157050#Comment_3157050

So sorry to hear that Debeliz! Would you be able to share a screenshot with us on how it looks when you try to purchase?

sguerra47

I see there is no resolution to the Candy Crush issue. Any updates available on this. There is no use playing the game when you cannot purchase the help items to finish levels.

sguerra47

Nothing is resolved yet with META and its pretty impossible to play King games without the ability to purchase help items and help packages. Any updates or is this the end of King games.

sguerra47

Nothing is resolved yet with META and its pretty impossible to play King games without the ability to purchase help items and help packages. Any updates on whether META will ever be able to support these games again or will KING look for another vendor for these games