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"Video unavailable"

GSH10
GSH10 Posts: 60

Level 3

The message video unavailable comes up AFTER I watch a video and no booster is credited! I have read the discussions from April to December 2021 saying you know about the problem and will post fixes asap. It is now June 28th 2022 and problem still exists!! My theory is that you (king) do this on purpose as one more way to attempt to FORCE players to BUY boosters if we want to pass a particular level! This game is really infuriating lately!!!

Answers

  • kiara_wael
    kiara_wael Posts: 155,732

    Hi and welcome to the King Community

    Thank you for the feedback . The bonus features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return

  • Diamond_Lim
    Diamond_Lim Posts: 165,274

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon suggested another answer here.

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Candy Crush Saga. 😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    🏁 Let's post your screenshot of your current level on milestone level badges' threads that you can claim these milestone level badges on your view profile on King Community :

    Level 1000 Level 2000 Level 3000 Level 4000 Level 5000 Level 6000 Level 7000 Level 8000 Level 9000 Level 10 000 Level 11 000 Level 12 000

    Also let's post your screenshot of over 1 million points on 1 million club thread and claim 1 million club badge here. 😄

    Wondering how to take a screenshot? Check the instruction here. 📷 I If you're not clear on how to attach a picture to the thread, check out here. 🖼️

    You can also participate on Candy Crush Contests here and General Contests here. 😉

    🏳️‍🌈 June is the Month of Love here!

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

  • vir16
    vir16 Posts: 1

    Level 1

    edited July 2022

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

  • Diamond_Lim
    Diamond_Lim Posts: 165,274

    Hello there! @vir16 👋

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English Language that we can understand and help you on King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your comments with using English Language on next time. You can also read the House Rules here! Thank you for your understanding! 😊

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon suggested another answer here.

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Candy Crush Saga. 😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    🏁 Let's post your screenshot of your current level on milestone level badges' threads that you can claim these milestone level badges on your view profile on King Community :

    Level 1000 Level 2000 Level 3000 Level 4000 Level 5000 Level 6000 Level 7000 Level 8000 Level 9000 Level 10 000 Level 11 000 Level 12 000

    Also let's post your screenshot of over 1 million points on 1 million club thread and claim 1 million club badge here. 😄

    Wondering how to take a screenshot? Check the instruction here. 📷 I If you're not clear on how to attach a picture to the thread, check out here. 🖼️

    You can also participate on Candy Crush Contests here and General Contests here. 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

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