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  • Chuch24
    Chuch24 Posts: 1 Newbie

    Hello Iā€™ve joined this community as I have tried contacting customer services by the contact us via email and Iā€™m not having any luck and Iā€™ve seen that people have had contact replying from their post Firstly I have had candy crush installed for years I absolutely love this game and itā€™s the only game I have even spent actual money on. However this past week my game has kept crashing (game just closing and then when I open taking me to main screen). I have tried checking it was updated to the latest version (it was) and secondly tried uninstalling and installing. The worst part is that it keeps happening when I have spent gold and used power ups and then it crashes which means I then have just lost and wasted uses them. This is so frustrating itā€™s made me not want to play anymore which is such a shame considering how much i love playing. I did as mentioned above try contacting King through the contact us and all I got was an email that looked automated and then links to FAQ and communities (not helpful at all) I then replied to this email and said that it wasnā€™t helpful and can someone actually respond and help and they replied with exactly the same email. I then sent another one saying I was getting very unhappy at the lack of help and again I was sent the same unhelpful automated message. Can I please get any help on here?

  • Diamond_Lim
    Diamond_Lim Posts: 161,676 Diamond Diaries Moderator

    Hello there! New Candy Crushers! šŸ‘‹

    Welcome to Sweet King Community! šŸ‘‘

    Thank you for your playing Candy Crush Saga! šŸ˜Š

    Anyway, we can only useĀ English Language around King Community.Ā Don't worry! You make sure useĀ Google TranslateĀ to translateĀ English LanguageĀ whoĀ have used another language and repost your comments with using English LanguageĀ on next time. And please don't posting spam, offensive and personal information discussions and comments on King Community. You must read the House RulesĀ hereĀ as it'sĀ very importantĀ to be read about King Community! Thank you for your understanding! šŸ˜Š

    Hot topicsĀ right now in Candy Crush SagaĀ hereĀ and in King CommunityĀ hereĀ šŸŒ¶ļøšŸ­šŸ‘‘

    You can also participate on Candy Crush ContestsĀ hereĀ andĀ General ContestsĀ hereĀ that you can chance to win gold bars on this game and pleaseĀ check more onĀ Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) šŸ˜‰

    šŸ‘‘ Join our Kingdom and get this royal badgeĀ hereĀ and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge)Ā here!

    Have a nice and safety day! ā¤ļøšŸ˜Š

  • Abdulmageed
    Abdulmageed Posts: 1 Newbie

    Ł…Ų³Ų§Ų¹ŲÆŲ©

  • Diamond_Lim
    Diamond_Lim Posts: 161,676 Diamond Diaries Moderator

    Hello there! New Candy Crushers! šŸ‘‹

    Welcome to Sweet King Community! šŸ‘‘

    Thank you for your playing Candy Crush Saga! šŸ˜Š

    Anyway, we can only useĀ English Language around King Community.Ā Don't worry! You make sure useĀ Google TranslateĀ to translateĀ English LanguageĀ whoĀ have used another language and repost your comments with using English LanguageĀ on next time. And please don't posting spam, offensive and personal information discussions and comments on King Community. You must read the House RulesĀ hereĀ as it'sĀ very importantĀ to be read about King Community! Thank you for your understanding! šŸ˜Š

    Hot topicsĀ right now in Candy Crush SagaĀ hereĀ and in King CommunityĀ hereĀ šŸŒ¶ļøšŸ­šŸ‘‘

    You can also participate on Candy Crush ContestsĀ hereĀ andĀ General ContestsĀ hereĀ that you can chance to win gold bars on this game and pleaseĀ check more onĀ Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) šŸ˜‰

    šŸ‘‘ Join our Kingdom and get this royal badgeĀ hereĀ and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge)Ā here!

    Have a nice and safety day! ā¤ļøšŸ˜Š

  • 8334135393
    8334135393 Posts: 2 Newbie

    Quiero que ya estƩ todo como antes bien

  • 8334135393
    8334135393 Posts: 2 Newbie

    Quiero que estƩ todo como antes bien por favor

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