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🎬️ Video ads disappearing or not available

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Answers

  • Kvasquez
    Kvasquez Posts: 3

    Level 1

    edited April 2023

    Ok

  • dragonlover44
    dragonlover44 Posts: 3

    Level 1

    edited April 2023

    I got mine back over a year later, not sure just how long but at least a year i think.

  • 1redneckgirl
    1redneckgirl Posts: 13

    Level 2

    This is getting ridiculous, no help at all, getting very disappointed

  • alanaspurr
    alanaspurr Posts: 7

    Level 2

    edited April 2023

    It’s been a couple of months for me now and still haven’t gotten them back😡

  • evilchia
    evilchia Posts: 29

    Level 3

    edited April 2023

    Never got mine back and I highly doubt I ever will. Despite the numerous posts complaining about not having ads while some still do, nothing has changed.

  • Novapichu
    Novapichu Posts: 289

    Hi,

    Thank you for the feedback, I understand it can be frustrating when something disappear, rest assure that we have no control over who gets ads, it's still in a testing phase and therefore it can show up one day and be gone the next.

    I will of course forward the feedback and I appreciate you taking the time coming here to help us know what is wanted from you! If you have any other suggestions please don't hesitate to create a new thread or jump in into one that already exist.

    Have a wonderful day.

  • MapleBagel
    MapleBagel Posts: 6

    Level 2

    You have 'no control over it', so you're gonna make us believe that it is pure coincidence that a player gets the ads cut right after they make a purchase?! 🧐 Please at least have the decency to not treat us like idiots.

    We're in the middle of the All Stars tournament and you are giving players some players ad advantages while some others do not have ads. How is this fair?

  • MapleBagel
    MapleBagel Posts: 6

    Level 2

    It would also be GREAT to have actual HUMAN moderators and not not bots who keep throwing the same lie of "it's still in a testing phase"

  • Kvasquez
    Kvasquez Posts: 3

    Level 1

    I bought a new phone lost everything but my game standing. I had a lot saved and was able to get help by watching ads. Now all of that is gone and candy crush is no longer FUN or relaxing.

    bye, bye candy crush.

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