Edited by CM: Adventure Path unable to claim rewards- Solved!

PummyRaj · November 2023

Hello @sp33 and Hearty Welcome @lsg20🤗

Can you both please give me your device details?

Thank you🍫🍫

QueenB · November 2023

Hello and welcome to the community!

Your feedback on the Adventure Path issue has been reported to the developers but just to confirm, is it blocking you both from playing the game?

Arrowflinger · November 2023

So when will this event and the season mastery be rolled to the rest of us? The majority of players don't have either event?

sp33 · November 2023

Hi @QueenB, yes its blocking me from playing the game!

Thanks

sp33 · November 2023

@PummyRaj, my device details? What information are you looking for?

My username is "maxwell house" on the game

Thanks

PummyRaj · November 2023

Hi @sp33🤗

I needed to know whether you are using an Android device (Samsung Galaxy, S10, etc.,) or an Apple device - iPhone 10, etc., details🍫

sp33 · November 2023

@PummyRaj , Samsung Galaxy S20 FE. Thanks

PummyRaj · November 2023

Thanks dear @sp33

One more thing we need... please give your ID number and use --> This Link to find it🍫🍫

PummyRaj · November 2023

Hello @BrownNose🤗 Hearty Welcome to our sweet King Community!

Thank you for reporting!

Our Candy Community In-charge has reported the issue to the game Studio, as we have been receiving frequent complaints about the rewards glitch!!

I need your game ID number to send to the Studio. If you do not know how to find it, please use --> This Link👍️

To rely back, simply type in the blank box given below to my comment.

Have a great rest of the day🍫🍫

jessjensen77 · November 2023

I’ve completed the full adventure path but I am not seeing the reward (3 party boosters) in my account. I click “Claim”’and nothing happens.

Answers