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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
why is my candy crush not connecting to app store
Hi and Welcome to the King Community
Thank you for the feedback , Please check this page for more Info
La app store no funciona y no puedo seguir jugando!!
thank you for your reply
Thought this was just me -deleted the app and lost all my boosters - and now I find it is an issue with others. So frustrating!
Thank you for replying , Please check this page for more Info
I cannot use gold. When I click on the gold, it says "connecting to playstore" and just keeps loading. In a game, when I want to use gold, it doesn't work either. There are no workarounds. I tried everything on my end; Uninstalling the app, deleting the cache and the data, making a new profile...
I hope you can fix it
no connection to thé App Store. What can i do
I have tried all of the suggestions. Updated App, Logged In and Out. Turned Phone on and Off. What else can I do? Just started doing this 7/1/2024
keep getting the continuous spinning….. no chance to purchase more moves using gold bars or even BUYING more bars. Big miss!
Hello and welcome to our Community 🤗
Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in.
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊
Thanks for understanding and have a wonderful day 🌟
Please check this page for more info
thank you for all the suggestions. Nothing has worked. I’m getting the msg. Can’t connect to App Store. Because of this I still cannot access my gold bars.
Keep on playing? Frozen on contacting app store. I have tried rebooting
Thank you for the feedback , This issues gas been reported to the game team , In the meantime
Check Internet Connection
Restart the Game
Update the Game
Clear Cache (Android)
Settings
Apps
Candy Crush Saga
Storage
Clear Cache
Contact Support
Ganes can not be completed. This is new problem for past two days. iPad can connect, router is working & games are not .
This issues has been reported to the game team in the meantime please check this for more info
I try to buy things before the match but I can't, even though I have enough gold to buy them.
I’ve rebooted, but it still won’t connect. Wheel just spins.
I have used alot of my candies and lives becuase I cannot access my bars.
I purchased more bars and used more candies and lives. I hope I get compensated for all the inconvenience and all candies I have used!
I’ve tried everything g you have suggested to no avail. 😢
Hi - I have money on my playstore account but it won't let me purchase from the shop. It says error on your part. Due to connection issues we couldn't verify your purchase. We'll try to verify the status of it and let you know when the connection is restored. This issue has been ongoing for 7 hours today. Thank you.
this issue has been going on for days now. How much longer?
I have also lost 30 gold bars because of the app freezing and not connecting to the App Store.
Yes. I’ve had the same problem for the last 4-5 days. Can’t even save progress or log in as it says I have no internet/wifi. It’s ridiculous and needs sorting asap.
Is there any update on this issue
I have done everything they mentioned as well still no difference
no puedo comprar nada ni con lingotes de oro
Me too. Android. Restarted, reinstalled. Actually PUT ME BACK 1 LEVEL. Now I can't even get ads for boosts or lives
Ja też nie, jest to bardzo uciążliwe.
Icacan'connconnecst
Hi and welcome to the Community!
Thanks for your feedback!
You can read here about this problem!
Hello @Jycallthyrun🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
But, you are not alone! There are many other players that are experiencing the same issue since past week! We have been compiling all the complaints in our main thread —> Error in Contacting Store — Under Investigation (please click on the Green letters to check others' complaints).
The Candy Studio is investigating this issue! But, we do not have any update yet! But, please do not reinstall your game as it will not resolve the issue!
If you have any questions in the meantime, please type below!
Thank you for your patience & understanding🙏
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
