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How to report a bug?

24

Answers

  • Baldgs
    Baldgs Posts: 1

    Level 1

    Bug - endless looping in level 4314 
    happening in columns 1-3
    2 photos included but I also have a 1 minute video of it.

    Thank you
    baldgs


  • ila1
    ila1 Posts: 3

    Level 1

    Level 1877. This bug  has been going on for 3 years. https://candycrushsagaallhelp.blogspot.com/2016/07/candy-crush-saga-level-1877.html

    Please read the thread. I can have a 100% clear shot to the chocolate and it the striped does not remove it. BUT sometimes it does. If there is something in front of the striped ... it will usually work then. Something is not right with this. 
  • elricho
    elricho Posts: 3

    Level 1

    I found an unlimited lives bug.  Any bounty from the dev?
  • SammyG
    SammyG Posts: 2

    Level 1

    Every time I reach a level, the Build-a-Bot screen appears, and I can't close it to move on.  I have to reboot Candy Crush Saga every time.  Is anyone else finding this problem?   After spending a fair amount on this game over the last year or more, I'd really like reassurance from a REAL technician that someone was looking into it.   I don't mind having to reinstall the game, but I'll lose my progress that has built up over many months of blissfully squandered hours with Candy Crush !  Thanks for reading this.  
  • kenoben
    kenoben Posts: 1

    Level 1

    Infinite loop on Level 4208
    https://youtu.be/-uu8RODBh-E
  • zannite
    zannite Posts: 2

    Level 1

    I have found a small bug in the game. Where do i post its details? i have already sent an email.. but dint get much of a response

    Labdien, Neveras vaļā spēle. Kāds tam iemesls ?

  • ccreamer
    ccreamer Posts: 1

    Level 1

    edited March 2019
    I’ve got the level 4208 infinite loop shown by kenoben too. Just when I was going to finish the level 😒. 

  • _Elsa_
    _Elsa_ Posts: 37,304
    zannite said:

    I have found a small bug in the game. Where do i post its details? i have already sent an email.. but dint get much of a response

    Labdien, Neveras vaļā spēle. Kāds tam iemesls ?

    Hi @zannite, thank you for posting here.  The best solution would for you to report it as a brand new message and either attach print screens or a video showing what's going on.  Make sure to mention the level and where you were playing it - mobile or computer?
  • zannite
    zannite Posts: 2

    Level 1

    Jau trešdien nav iespējams normāli spēlēt konfektes. Var nospēlēt 1 reizi vai 3-4 minūtes un tad izmet ārā. Esmu 4258 par un problēma spēlējot datorā,

  • _Elsa_
    _Elsa_ Posts: 37,304
    Hi @zannite only English is spoken in the community so I am not able to respond to your issue. 
This discussion has been closed.

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