The game asks me to transfer my Fb account to a Kingdom Account

glowstars

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2039354#Comment_2039354

I don't think I ever had a king.com login as I always used facebook to login. O

mel155

Thank you. Just to be clear, my screenshots were from my phone where I'm able to play without issue. It just looks like it's still connected to FB to me, which I didn't think was even possible anymore, and I went through the steps to move away from it and logged into my King account. On my iPad is where I'm unable to play. There, it won't allow me to connect to FB and won't accept my King log-in, telling me there is no internet connection and try again later. (Sorry if you already got all that. I just think it's all a little confusing!)

Kimberli_Hutton

I have a question happen to the video offers to get free moves and the thing were you tick the titles and also the thing were you pass so many levels I would like get all that back it all went away after I transferred my account over from Facebook to King. Com please help me

KISP14

Well, I've followed all steps but can't migrate my progress to King servers... When I get to step 3 it says process can't be done... What to do in that case?

Biebie72

*Edited by CM: unsupported language. Please re-post using English*

Cinful22

Error message when trying to transfer to king account. How do I get it to work. It's been a week and I am about to stop playing your games to just not deal with this Edited by CM:🤨Hold on a bit! Please remember to be sweet and kind - Check our House Rules

LadyRaffie

Hello!

@glowstars, understood. Did you try to transfer again? If you have the same response, let me know and I will pass it to the Studio as well.

@mel155 I understand. I passed your case to the Studio and they are investigating it

@Kimberli_Hutton I don't really understand what are the "things" you miss in your game. I'm gonna suppose that you mean the feature "4in a line" and some other features. I don't think those have anything to do with the transfer, but I will still pass it to the Studio, see what they say about it

🤗



glowstars

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2040467#Comment_2040467

Every time I try. 🙁

LadyRaffie

Hello everyone!

We have some updates!

The Studio has found the bug and the fix will be coming to your games in the next game update ( in less than two weeks!) 🤗

Spoiler Warning

@Nix66 @Pitty @Yosca

mel155

Just wondering if the update yesterday was supposed to fix the issue? If so, it did not change anything for me.