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Ever since the new graphics came it constantly freezes up
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
We have received a few more reports about such problems and the cause of the problem is under investigation.
However you can check out a few troubleshooting.
Also you can check the game through another browser.
I have the same problema and i cant solve it
Welcome to Sweet King Community! 👑
Don't worry! You can click here to follow these steps of Crashing/Freezing issue that I hope this helps with iOS device :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Have you updated the latest version of this game and restart your device? 🤔
If it's still not worked, How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
If it's not worked, how about you tried these steps that I hope this helps (but this solve discussion is Android Device only)
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
You are not only player who is having this problem. Hopefully the studio will get it fix soon.
Yes, I do believe that there is a problem with the game. Not sure what but hopefully there will be a fix soon.
IOS
Welcome to the Community @jamest172
I am sorry you have this crashing problem. Have you cleared cache, and latest update device and game?
If you did all above, can you tell me on what device are you playing? Please reply back below. Thank you!
Hi and welcome to the community.
Please do the standard troubleshooting by log out, update your game application and restart your device. Login and check if it solves your issue.
For more help if required follow below link
Welcome to the Community @evesmith880
Do you still have problems with crashing the game? Have you cleared cache, and latest update device and game?
For more help if required follow below link.
Game keeps freezing!!!!!!!!
Welcome to the Community @OrchaGranny . I am sorry you had this problem, I think it was with Kimmy’s Arcade? If so, can you please tell and give your feedback in the main thread here, so we can pass this on to the Studio! We had problems of freezing and kick out with this feature. So please tell it in the thread!
Many players (including me) has reported this problem. I think studios are aware of it and hopefully soon it will be fixed. But do the troubleshooting tips mentioned above which might be useful.
Best of luck and have a nice time ahead.😀
Hi and Welcome to our Community
Please check this page
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
I opened up my cant crush soda it crashed immediately, I reopened and done lvl 1 of arcade, after which it totally froze kicked me out of app. Now I cant do remaining 9 levels.
Im NOT Impressed
How about you tried these steps that I hope this helps :
And It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
By the way, this game's community is Candy Crush Soda Saga (not Candy Crush Saga) and will tagging @Lola_Pop move this thread to Candy Crush Support Community. 😊
** If you have any questions about this game, please ask a question here that they will help you faster on Candy Crush Support Community. **
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hello @willade6 I am sorry you had a problem with your purchase. We cannot handle purchase issues in the Community, so please contact our Player Support team from your game (go to the settings cogwheel, click on the question mark, and select "Purchases and Gold Bars") and they will be able to give you a solution!
I purchased 10 coins in soda saga but didnt receive them.
Hi
I’m having a problem with my game and have no clue what to do. After playing level 997
i went from 3 lives to 105800 and received about a million boosters and I don’t have any levels to play
solved the problem, just deleted then reinstalled
New here? Sign in or create an account to join the fun.
Why is my game showing this
Delete the game and try to download it again Clear the internal storage memory of the browser Update your application and game on the latest version
Hallo,
In Level 577 hat man mir 10 Goldbarren abgezogen und keine Züge gutgeschrieben.
Ich habe es erst gemerkt als ich geschrieben bekam ich hätte nicht genug Barren.
Ich kaufte dann welche um den Spielfortschritt nicht zu verlieren.
Dann ging es mit dem gutschreiben der 5 Zügen.
Wo bekomme ich jetzt meine 10 Barren wieder gutgeschrieben ?
Gruß Emelie 92
Hello @emelie92
Hallo und willkommen in der Community!
Bitte beachte, dass dieser Bereich nur auf Englisch ist, aber keine Sorge, wir verschieben Deinen Kommentar in den Bereich des Forums, in dem Du Deine Sprache sprechen kannst.
Vielen Dank!
@Spinnifix
Danke @Yosca
Hallo liebe Emilie @emelie92
Du weist doch das es den deutschen Bereich gibt. Dort kannst du in deutsch posten. Bitte außerhalb des deutschen Bereiches
bitte in englischer Sprache.
Hier ist eine Hilfe für Dich!!!
Im Spiel auf das Zahnrad gehen, dann auf das Fragezeichen. Dann kommst du ins Hilfecenter, dort suchst du nach Deinem Problem und befolgst die Schritte.
Bitte gehe unter Kaufen & Goldbarren!!!
Wenn du nicht zurecht kommst, dann unten auf die Seite unter: Kontaktieren sie uns:
Da kommst du zum Kontaktformular. Bitte ausfüllen in deiner Sprache. Beachte bitte das alles richtig geschrieben ist, ist wichtig: und absenden.
Daraufhin bekommst du eine automatische Email. Bitte antworte und schildere dein Anliegen. Absenden. Und habe etwas Geduld auf die Antwort. Wenn du nach 3 Tagen keine Antwort erhälst, bitte dann den Vorgang wiederholen.
Wenn du eine Email sendest: Gebe bitte deine ID Nummer mit an. Die findest du unter dem orangen King Zeichen in deinem Profil.
Bitte hebe die gesendete Email auf. Wenn du keine Antwort erhälst, sende es bitte erneut ab.
Hoffe das hilft Dir weiter.
Viel Glück
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
