Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

No internet connection

BrownClown
BrownClown Posts: 1

Level 1

edited January 2022 in Support

My game will not load and states I have no internet connection. I have rebooted my phone, check my internet account and I have connection. I want to uninstall and reinstall my app, but fear of losing everything so far. Any suggestions?

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,053

    Welcome to Sweet King Community! 👑

    Check this information here (This happens on today just now) :

    Thank you for your playing Crash On the Run. 😊

    You can also check more this games' exciting news and contests (click on spoiler warming button here) 👇😊

    🔥 Hot Right Now 🌶

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- January Edition HERE

    💥 Badge of the Month - January HERE 💥

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- December 2021: simplyP HERE

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    👉 Grab your Protector Badge HERE 🏅

    Join Aku Aku's Challenges - Win Badges HERE 🏆

    Become Bandicoot of the Month and receive an exclusive badge and 75 Purple Crystals! More info here.

    Get your level 10 badge here, level 30 here and level 50 here!

    🎧 Meet the Team behind the audio magic and give us your feedback HERE!

    Villain or Hero? Find out your COTR Character's name HERE!

    What ability would you like to use in the middle of a run - Win Purple Crystals HERE?

    Update on Seasons and Team Tournaments HERE 

    ✍️ Subscribe here to Crash on the Run Tagging List! 🏃‍♂️🏃‍♀️

    Have a fun and safety day! 😄

  • dianeh15
    dianeh15 Posts: 4

    Level 1

    Still waiting for King to fix the internet connection issues…… 🤷🏼‍♀️ 2 days and counting 🤦🏼‍♀️ Please fix the connection problem soon!! I’ve built up a lot of gold bars and boosters that I don’t want to lose


  • Lol guys this is COTR side. Yall supposed to send all these in Candy Crush or whatever game u played side.

  • babs28
    babs28 Posts: 1

    Level 1

    I have tried what you have suggested but to no avail and this is very frustrating my 2iPads and my mobile phone will not connect there is saying there is no connection when my Wi-Fi is very fast I have tried going to someone else’s house and using their Wi-Fi to no avail this is very very frustrating how can you get me back online my level is6454 this has never happened before .

    it tried to contact the App Store so I am unable to purchase any lives.

    like I say before I have tried closing down all the apps tried rebooting tried switching it of for 10 minutes but it just isn’t working .

    it keeping saying carol Ann which this is not my name it Barbara Jackson don’t no now this has happened please please please help

  • [Deleted User]
    [Deleted User] Posts: 39

    Level 3

    Hi 👋🏻

    I think this post belongs in CCSS

    @Yosca @Nix66@Pitty_Kitty@LadyRaffie

  • dianeh15
    dianeh15 Posts: 4

    Level 1

    I mistakenly put my post in COTR. Is there a way for me to delete it from this thread?

    thanks

  • This content has been removed.
  • Diamond_Lim
    Diamond_Lim Posts: 167,053

    If you want to ask this game question, please ask here on Candy Crush Soda Community (Correct Area).

    Also participate here that you can chance to win gold bars on this game and get badges on your view profile. 😉

  • dianeh15
    dianeh15 Posts: 4

    Level 1

    i appreciate your comment, as I have already stated above. This was mistakenly posted on this thread.

    thank you

Hey! Would you like to give us your opinion?