No Internet connection; under investigation

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/715673#Comment_715673

Slow internet can cause such problems so you can check back in a few hours.😎

cheeky1 · April 2020

Thank you for the response but all my other King games like Farm Heroes or Candy Crush are working fine. And I’ve been constantly checking since about 9:00 am yesterday morning. Always the same issue. I don’t think it’s my internet speed as all other sites are fine.

Sick99 · April 2020

It is definitely something with the game Farm hero saga and Candy Crush soda are the two that wont connect. All other games connect no problem

cheeky1 · April 2020

Third day with no internet connection on candy crush soda saga, since early on April 28. All my apps are up to date and all my other games are working well. Any ideas on what to do now?

ajmclean · April 2020

Bonjour

J ai le meme probleme que cheeky1

Probleme de connection internet

monsterarmy90 · May 2020

Why is candy crush soda telling me that there is no internet connection when I clearly have connection cause my service on my phone is Active?.

PummyRaj · May 2020

Hello @monsterarmy90 A Warm Welcome to our friendly King Community 🤗

I am very sorry to hear about the issue in your game!

Few questions for my clarification as well as to understand more about the issue...

1) Are you having this issue ONLY in Soda or other games too?

2) Are you seeing "no internet" message while collecting a prize or while making a purchases or even to enter into the game?

3) Are you receiving the events like "Mr. Toffee Fair", "Soda Squad", Bubble Gum Hill, etc., features normally OR you are not receiving any of those?

4) When are you seeing this "no internet connection" message?

Can you please answer all of these and clarify for me? You can simply type your reply in the comment box given below.

Talk to you soon! Have a great day and wonderful rest of the week! 🍬

monsterarmy90 · May 2020

Well I am having the same problem with the other 3 candy crush games also.

tiny3975 · May 2020

The game is saying there is a connection error But my internet and WiFi is good

kiara_wael · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294941/connection

Hi @tiny3975 . Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-soda-saga/discussion/262633/no-connection-to-internet-reported/p1

No Internet connection; under investigation

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