-
Can I sync my progress between Facebook and King.com?
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again. To sync your progress with King.com, please complete the following steps: Go to the King website…
-
I purchased an item on my Windows Phone but haven’t received it. What should I do?
If you purchased an item but didn't receive it then our Customer Care team will be delighted to compensate you for the item. Simply use the Contact Us button at the bottom of this article to drop us an email. Make sure that you have a copy of the Windows purchase receipt ready as we may need you to attach that when you…
-
Privacy Policy
To read our Privacy Policy please visit - https://king.com/privacyPolicy
-
I purchased an item on my Android device but haven’t received it
If you purchased an item but didn't receive it, our Customer Care team will be delighted to take care of this for you. Simply follow the guidelines of this article here. Please make sure you take a copy of the order confirmation sent to you by Google Play when the purchase was made, we'll be responding back to your contact…
-
What is the Kingdom?
The Kingdom is our portal that allows you to play with other active players! It’s meant to give the same social opportunities to players that don’t have a Facebook account or do not want to connect it to our games. You can get extra lives, extra moves and get help to unlock new episodes from other Kingdom connected…
-
If I connect to Facebook, will you post things to my Facebook wall or spam my friends?
We’ll never send any requests to your friends that you didn't actively send from the game yourself. When you play connected to Facebook, certain events (passing a friend on a certain level, achieving a high score etc) can be displayed on your timeline/activity log, however, these are easily deactivated if you'd prefer them…
-
How do I restrict in-app purchases on my Amazon device?
Want to avoid any accidental purchases being made on your Kindle? You can easily change the settings so that a password is always required before a purchase can be authorised. To activate this service, simply follow these steps: Swipe down from the top of the screen to open ‘Quick Settings’ Tap ‘More’ Then tap ‘Parental…
-
Who shows up on the map and in my high scores list?
This will depend on how you are connected. If you play connected to Facebook, your Facebook friends who play the game will also appear in the high score lists and on the game map. If you don't play connected to Facebook then the game will automatically assign you a group of fellow Kingdom players. These players are there…
-
How do I save my progress?
There are two ways to save your progress: Using either Facebook or our Kingdom. By connecting to either of these platforms you can… Save your game: You’ll be able to easily synchronise your progress and Gold Bar balance from Facebook/King.com to your mobile device and vice versa. This ensures that your progress will not be…
-
Can I reset my progress back to the beginning?
If you want to go back to the beginning and start the adventure all over again, you have a couple of options: The easiest option is to scroll all the way back to the beginning of the map and just replay those earlier levels – this way if you get stuck on a level you can always just skip it and carry on regardless! The…
