Sign Up!

Charged twice

chkennedy
chkennedy Posts: 9 Level 2
edited June 2022 in Discussions

I purchased the piggy bank on the game and I was charged twice I received the first one but I charged me again for the same thing but I didn't get anything for the second one. I want a refund for the second one

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 150,547 Diamond Diaries Moderator
    edited July 2022

    Welcome to Sweet King Community! 👑

    You can see wykoon the Community Hub Moderator suggested answer here. 😉

    And how about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊

    If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it taken longer. 😉

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Anyway, Which King's Game have you playing? 😊

    You can also check more exciting news, threads and contests here 👇😊

    Hot right now in King Community here 🌶️👑

    Want to win Free Gold Bars on King's Game? Participate and Answer here! 🎉🏆✨

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

  • Amirmsafari
    Amirmsafari Posts: 2 Newbie

    Guys please tell how to I can connect to the shop

  • Diamond_Lim
    Diamond_Lim Posts: 150,547 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Oh! You just click on shop icon (on bottom right side of this game) then you can purchase gold bars (boosters) on this game now! 😉

    If you still cannot purchase items on shop, You can see wykoon the Community Hub Moderator suggested answer here and how about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊

    If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it taken longer. 😉

    ⚠️ Need help? Check our FAQ:s first HERE

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    Oops! This area is Player's Corner (not Candy Crush Saga).

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    🏁 Let's post your screenshot of your current level on these badges' threads and claim your milestone level badges:

    Level 1000 Level 2000 Level 3000 Level 4000 Level 5000 Level 6000 Level 7000 Level 8000 Level 9000 Level 10 000 Level 11 000 Level 12 000

    Also let's post your screenshot of over 1 million points on 1 million club thread and claim 1 million club badge here. 😄

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game and please check more on Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

  • wykoon
    wykoon Posts: 12,695 Community Hub Moderator

    Hello CH,

    Unfortunately, the Community don't deal with purchase related issue but I hope you've followed the instructions given by our Ms Lim above.

    For refund, it's best to contact Customer Support directly, by clicking on the Contact Us link at the bottom of this page.

    If you don't hear from them within 3-4 working days, please be patience or you may follow up by replying their message accordingly.

    I hope your issue will be sorted out soon and if you still have any questions relating to King's games or bout this Community, feel free to ask any of the Mod😊.

    Thanks 🙏.

Hey! Would you like to give us your opinion?