My Game is not working - (Now fixed)!

Cosi_Mino_Lecci

Bonjour

Non, les conseils que vous m’avez donnés n’ont pas résolu le problème. Mon navigateur est Edge et il est mis à jour. J’ai effacé le cache et tous les cookies, également téléchargé le jeu à partir du Microsoft Store comme vous me l’avez conseillé, mais grâce à l’application, le problème reste toujours le même. Il est possible qu’il n’y ait aucun moyen de trouver une solution à ce problème ???

SAMcat0102

Great - it's getting worse - now it won't open at all.. Previous direction to uninstall game makes no sense as I play it off of Facebook... Thanks for tagging me to see resolution...

PrettyBubbles

@SAMcat0102 that's what we are saying you need to uninstall from Facebook and install on windows 10 with out Facebook or a mobile device.

It is your choice if you dont want to do this but we cant then help you 😔

bidder

still not working level 498

Heart62

I am not using windows 10 so these instructions wont do any good for those of us playing on FB on a pc. Nor will we get the rewards if we dont know what level we are at because we cant get passed the "play" button

bidder

id:1098374241

Jade72CRM

https://community.king.com/en/bubble-witch-saga/discussion/comment/1655121#Comment_1655121

Is this a joke? How many times we have to say that we cannot check our level because the game won't load? It does not start, we cannot see the level.

Also, what do you mean by "non Facebook"? We play these games on PC from Facebook! Get them to fix whatever causes us the issue because your suggestions won't work for us playing from PC. Last, every other Kings games work on Facebook from PC - why not BW 2 and 3 or Blossoms Saga? Ask Facebook developers to fix the issue since they are the only ones who can do that. Adobe is not supporting Flash animation anymore - THAT is the problem.

Heart62

And so many of us have been saying the same thing Jade

johamilton

https://community.king.com/en/bubble-witch-saga/discussion/comment/1642994#Comment_1642994

@bidder , @Heart62 and @Jade72CRM if you cannot start your game and you cannot take a screenshot of your level,, we understand. Go ahead and uninstall, Please proceed with the process that @PrettyBubbles layed out as you see above. We are asking you to not use Facebook. For instance if you are playing on Windows 10, you can download the app from the Microsoft store. Sign in as normal, or you might want to try signing in using the King account. I used to sign in with my FB account, but now sign in with my King account and have not had any problems. All we are asking is that you take these few steps to see if it works for you. 👻

Heart62

How do you uninstall a game on a regular desk pc? I think this is what we are not understanding. I tried to play on the king site and it wouldnt allow me to. All I got was an app.