I cannot claim the Tricksies Reward

Lesley-6 · January 2020

And again no prizes for Tricksies Party, about time this glitch was sorted ad it seems to happen every time and it's one challenge I really enjoy so disappoinrptec not to get the prizes AGAIN!

tmacklewis · January 2020

Same here! I’ve been trying to log out of the game but for some reason I can’t

This is ridiculous!!

Dowenby · January 2020

Same problem. Seems to happen a lot

yulisey · January 2020

Me too

katking · January 2020

I haven't received my tricksie prizes either and have sent several emails to king support but they haven't answered. Can anyone tell me where do I find my game ID please? Thanks.

Lady_Choo · January 2020

Hi @yulisey and @katking and welcome to our community

You can find your user id following the directions here

https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it#latest

Have you got ticket numbers from your emails?

Lesley-6 · January 2020

And no answer from anyone to do with the game so we players lose put on the rewards, hardly fair is it?!

yulisey · January 2020

I still can’t find where to go after I can find my user name. . I have not received ticket in my inbox either. There are some other incidents where I click on clam after the level is done and nothing also. Not just tricksies. Thanks.

Lady_Choo · January 2020

Hi @yulisey it sounds like you could do with doing some troubleshooting. Follow the steps here for your operating system, but remember if you reinstall the game you will lose any boosters saved. Make sure you are connected to either the Kingdom or Facebook so progress is synced over

yulisey · January 2020

Thank you chicken _slayer!
i lost all my boosters but seems like it’s reset. I can always get boosted anyways. There are no more tricksies treat also. Oh well. I hope it has been all set for future use

I cannot claim the Tricksies Reward

Comments

Categories