I cannot reset a level for example to have 2 boosters together, it just says that if I quit, I will loose space dash etc, so you have to play that level or loose everything - 1 go. I am on level 3665. This has never happened before, please help
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.
Hi Jackie, you have to exit out of the game before making a move. If you play even just one move it's recognizing that you played the game. Is that what happened to you or is it something else?
This is happening to me too
Hi Katie, then if it is happening to you too then they must have made a change in the game. There have been a few changes in the game lately so this must be one of them that once you start and quit then you lose the challenge.
Happening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset.
I am going to test it out now on my browser! I just tried it out on 2 different levels. I opened the level and then quit and it was still showing 5 lives left to play.
I can reset a level by exiting it without losing my space dash challenge. But now I can no longer exit the game in the middle of a level without losing the challenge. This just started for me from today with the new levels (3666+).
That's Always been the case, If you quit / exit a level you've started playing, its the same as failing the level and you lose the space dash / helmet.
Once you start a level you must beat that level to keep the boosters going.
If you cannot beat a level, you can save your space dash progress by clicking the refresh button (gameroom / facebook) or exiting and restarting the game (mobile / windows 10 ).
You will still lose a life, but your booster progress will be saved.
With the increasing difficulty of new levels, this is the only way to keep your space dash progress, tho technically it is a bug / cheat and may one day get fixed.
This is how it started for me (I’m the one that asked the question first). Today I have lost the spaceship too (despite closing down and restarting). Still no reply from customer care but it seems as though King will do this to more. Would just like confirmation of this . It appears that they don’t want me to continue!
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