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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
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Lost levels

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Comments

  • Hodgiemama
    Hodgiemama Posts: 14

    Level 2
    Just throwing in my two cents here...for nearly a month now I have not received mail in candy crush saga.  I suspect my efforts to send mail are failing as the animation that usually follows doesn't happen.  I put in two tickets and only received automated responses.  I have checked everything I know to check, updated flash, ya-da-ya-da.  I read above that they are working on it.  Any word on a date/time it may resolve?  Thanks for your efforts.
  • dianaperez200
    dianaperez200 Posts: 236
    edited June 2019
    this is the profile king has. It’s not Facebook.com. It’s *****edited due to privacy****. And my fb profile is  the one with the badge. That’s the one I need in cc. The right profile is the bottom one so I can get my progress back. Please fix it I want to play. Thank you.
  • Chasey
    Chasey Posts: 14

    Level 2
    @Elsa

    Update: on one of my Windows 7 machines, I can send lives to "all" again! :-)
    (but I still cannot send extra moves at all on both machines)

    Thank you for the links about the ads, I will look at this later.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello dianaperez200
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    I guess, you did not sync the game between Facebook and kingdom. So this is your problem. You have to sync the game first. Let me know if my guess is correct.
  • dianaperez200
    dianaperez200 Posts: 236
    I don’t know what you mean. Can you please help me get back on track.
  • dianaperez200
    dianaperez200 Posts: 236
    I’ve been in this community. I’ve been with king candy crush since 2014. I’ve always had the same email. I’ve logged out before and never had this problem. Please can you help me get my progress back. It’s my iPad, it’s fine on my Android phone.
  • dianaperez200
    dianaperez200 Posts: 236
    Sukanta I think it’s very rude of you to say it’s my problem. When king community is here to help the players 😰😓☹️😡
  • _Elsa_
    _Elsa_ Posts: 37,297
    @Hodgiemama, no I haven't heard word about when it would be fixed.  But I will give you the main link so you can follow that and it will be updated from there. 

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    dianaperez200 
    Do you have a computer or a laptop? Then I'm trying to help you. B)
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    dianaperez200
    If the problem is for now, then it is an Internet problem. Because I have this problem.  restart your game and see .


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