Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @delrichardson and welcome back! 🤗
The issue of lives not being received is currently under investigation, please keep an eye on this post for updates on when this will be resolved:
Also note that the Candy Crush saga now has a limit of lives capacity in the game and you may not receive lives because you have reached your maximum capacity.