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❌✉️ No Lives received/ inbox empty (fixed)

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Answers

  • Seniup
    Seniup Posts: 9 Level 2
    edited June 2022

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

  • I HAVE REQUESTED MANY TIMES FOR MY FREIENDS TO SEND LIVES. THEY ASK FOR LIVES SEVERAL TIMES A DAY. I ALWAYS SEND A LIFE TO THEM, BUT NEVER GET MY REQUEST FOR A LIFE. HOW DO I GET THEM TO GIVE OR SEND ME A LIFE? SOME OF THESE PLAYERS ( MY FRIENDS) HAS NO PROFILE, WHY? IS IT POSSIBLE TO USE DIFFERENT NAMES FOR THE SAME GAME, JUST TO GET THE DIFFERENT REWARDS? WHY ELSE WOULD YOU USE DIFFERENT NAMES AND CHARACTER PICTURES WITH NO PROFILE? JUST WONDERING. IF IT'S POSSIBLE THAT IT'S BEING DONE.

  • Alienscar
    Alienscar Posts: 8,614 Level 5

    Hello Mikulya can you post a screenshot of Your Requests as this will enable us to better understand your issue. It looks like mine below


  • moonbapa
    moonbapa Posts: 18 Level 2

    Same here , it says can have up to 50 lives in my inbox but am lucky if I get 5 in a week, they only seem to come through off the same 2 players. Was getting 20-30 a day before this limit.

    I have emailed support a few times and they are just not getting it , keep telling me there is a limit. Yes I know there is a limit but am not getting any lives when I know am getting them sent . It needs fixing

  • Lindark
    Lindark Posts: 5,681 Sweet Legend
    edited June 2022

    They’re looking into the issue! The cap may be intentional but if you are unable to receive lives, they are looking into it. Cheers!

  • Seniup
    Seniup Posts: 9 Level 2
    edited June 2022

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

  • Lindark
    Lindark Posts: 5,681 Sweet Legend

    Hi there, they are trying to look into this and repair it for players. Hopefully soon! Cheers :)

  • Lindark
    Lindark Posts: 5,681 Sweet Legend

    Hi there, apparently there is a glitch that is currently being investigated and repaired. Hopefully soon. So sorry for your troubles!!

  • Diamond_Lim
    Diamond_Lim Posts: 102,061 Diamond Diaries Moderator

    Hello there! @Mikulya and @Seniup 👋

    Welcome to Sweet King Community! 👑

    @Seniup - Sorry for your reply because we can only use English Language around King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your comments with using English Language on next time. You must read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊

    They are currently investigating why some players are not able to receive Lives in the game. Please note that there is a capacity limit now in the Lives inbox, find more info HERE. If you are under your limit though, you should be able to receive new Lives from friends. They are looking into this issue why no Lives are received of some players. They will keep you updated on this on the thread here. Thank you for your patience!

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    Need friends for Candy Crush Saga? Post your Friend Link here! 😊

    You can also click here to read my answer to follow these steps of add more friends that we hope you can send and receive lives with friends on this game. 😊

    Oops! This area is Player's Corner (not Candy Crush Saga).

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

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