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I went through the same conversation with them and I’m not even getting my well it was five lives and now it’s 10 lives per day and I even sent screenshots that my friend sent me showing they were indeed sending me lives and nothing I’m not sure why they want none of us to play anymore but so be it
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I'll make a comment here since my own post in this forum has been ignored.
The Facebook group I'm in is now showing lots of players leaving the game over the lives issue.
I'd like to binge play when not at work or when travelling. I can no longer play this way due to only having 5 loaded lives and a max of 5 saved lives. If I want more saved lives then I must not play for days on end.