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⛔️ Temporary game issues 27 October

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Answers

  • greddycandy
    greddycandy Posts: 12,429

    When will the temporary issues be finally fix? Can't use my gold bars because can't connect, been stuck in the same level. And the game shutting down! There was a message when I tried going in a few minutes ago, but a couldn't make out what it said because the screen was not clear. Is maintenance going on?

  • TheFreak4House
    TheFreak4House Posts: 6

    Level 2

    the problem is still happening,i log in and get no characters etc,i log out and back in and still the same as you can see


  • Hi @TheFreak4House !

    Looks like you are playing Candy Crush Soda.

    Please head over to the Soda Support and post any questions or issues in that game there.

    You can find Candy Crush Soda Support pages HERE!

  • Tricia55
    Tricia55 Posts: 297

    Are new levels coming out today or tomorrow

  • Alienscar
    Alienscar Posts: 16,468

    New levels are being released today @Tricia55

  • DesiMcCarthy
    DesiMcCarthy Posts: 1

    Level 1

    oh my word. i logged out of my game, as suggested here by the Community Manager, because of the chocolate box server issue, and now it's not letting me log back in.

    i've uninstalled the app on my ipad, and reinstalled, and i am getting no joy.

    i have tried to change my password, but the link on the email send me this error message. so i can't even do that. PLEASE HELP


  • @DesiMcCarthy Please find more info and help on this issue HERE.

    @Tricia55 You can find the level release info every week HERE.

  • Since this incident is already over I'm closing this thread to avoid comments about any other ongoing issues.

    You can find all current incidents and issues on our FAQ page HERE. If you cannot find help or answer in the FAQ:s, please post your question HERE in our Support area.

This discussion has been closed.

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